Help us improve Answers HQ! Take Survey No, Thanks

Re: Origin Spore crashes on startup after several "Trial and Error"

by HReachKidPT
Reply

Original Post

Origin Spore crashes on startup after several "Trial and Error"

★★★★ Novice

Hi!

 

So, I just felt like playing some Spore again since I haven't touched the game in a like a year.

 

Went to Origin to launch Spore GA, black screen, loading icon and then suddenly goes away and opens Origin. No clue why.

 

Tried updating Spore, Spore C&C and Spore GA. Tried Repairing them. Nothing, still crashes.

 

I have them installed in the default folders: Origin at C:\Program Files (x86)\Origin ; Spore at C:\Program Files (x86)\Origin Games .

 

Tried emptying the saves folder at C:\Users\USER\AppData\Roaming\Spore .

 

All that and it keeps crashing. There are some "Exception Report" files in the Spore GA installation folder, don't know if you want that.

 

Thanks!

Message 1 of 6 (465 Views)

Betreff: Origin Spore crashes on startup after several "Trial and Error&quo

Hi @HReachKidPT

 

I'm sorry to hear that .

After the whole uninstall, you used the CCleaner?

https://www.piriform.com/products


He cleans the PC of old data

Make sure Origin is disabled in game. See settings at Origin

https://help.ea.com/en-us/help/origin/origin/how-to-use-origin-in-game/
Or click on Spore cover and disable Origin in game

Important, let the game run in a smaller screen resolution

 

/Liz

I don't work for EA - I'm just only help other users
Jag jobbar inte för EA - jag hjälper bara andra spelare
Ich bin nur ein Spieler der anderen hilft und kein EA Mitarbeiter.
Mvh/Yours Liz
Message 2 of 6 (448 Views)

Betreff: Origin Spore crashes on startup after several "Trial and Error&amp

★★★★ Novice

Hi!

 

I didn't actually uninstall the game, kinda didn't want to if it was possible. But will do it if necessary to get it working again.

 

Origin In-Game was on, turn it off, didn't work. Also tried in my laptop screen (1368×768 or something like that) and in my other screen (1920x1080), both didn't work. This time the crash happens even faster.

 

Is there any crash file I can upload that would help? Really wanted this fixed.

 

Thanks!

Message 3 of 6 (434 Views)

Betreff: Origin Spore crashes on startup after several "Trial and Error&amp

You could showed the DxDiag error report.

 

Did you delete the cache file in Spore!

For this purpose, hidden folders must be displayed

https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files

 

Navigate Start” button > “File Explore > Folder Options-> View

Take an look under "Show Hidden Files and Folders"

 

Ingame

Then expand the cache in Spore under Settings, Graphic

I don't work for EA - I'm just only help other users
Jag jobbar inte för EA - jag hjälper bara andra spelare
Ich bin nur ein Spieler der anderen hilft und kein EA Mitarbeiter.
Mvh/Yours Liz
Message 4 of 6 (425 Views)

Re: Origin Spore crashes on startup after several "Trial and Error"

[ Edited ]
★★★★★ Apprentice

Instead of just deleting the saves in C:\Users\<YOURUSERNAME>\AppData\Roaming\Spore, try deleting the entire SPORE folder, this will regenerate a clean folder.

 

Also, try running Spore in administrator mode and check that you have the correct permissions. Right click the Spore.exe app, then go into security, and then grant full control to the system and the user which you're running Spore on. Then click apply and exit. Right click Spore.exe again and "Run as administrator."

Message 5 of 6 (417 Views)
Highlighted

Re: Origin Spore crashes on startup after several "Trial and Error"

★★★★ Novice

Just came back from holidays and decided to just uninstall and reinstall everything (Before doing that tried to launch just the Spore app with admin rights and an actual error popped up; tried to fix it with some registry edits but to no avail. Gave up). Seems to have worked.

 

Thanks everyone for all the help!

Message 6 of 6 (338 Views)

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help