Need help recovering account

by leggot973
Reply

Original Post

Need help recovering account

★★★ Newbie

I usually log in via my email, recently the system gives and error stating that the request can’t be processed. I’m guessing my account got flagged for being hacked. I’d like to recover the account, ea chat support has been useless. Please help

Message 1 of 2 (172 Views)

Re: Need help recovering account

Community Manager

Hey there, we're unable to assist you directly with your account in AHQ.

However, I can try to point you in the right direction. If you believe your account has been compromised you can try recovering the account yourself by following the steps in this article: What to do if your EA Account has been hacked

 

If you're unable to recover the account with that, then please contact EA Help Support again as they should be able to assist you further. 

EA_CuervoAHQ

Message 2 of 2 (117 Views)