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Mouse Cursor not aligned on Spore for Mac

by AirBagZZ9
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Mouse Cursor not aligned on Spore for Mac

★★ Novice

I have Spore on my Macbook Pro running High Sierra. A while back the cursor suddenly did not align with the interface. ie; I could not click on a button unless I pointed my cursor aprox 4 inches below what I was aiming at. This has rendered the game unplayable (can't click buttons at bottom of screen). I attempted to report to EA but their automated answer was basically "Bad luck. No help here". 

So here I am asking for help from the community since EA don't seem to care now that they have my money.

Does anyone have this issue and has anyone found a way to fix it?

Many thanks in advance.

 

John.

Message 1 of 14 (12,987 Views)

Accepted Solution
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Svar: Mouse Cursor not aligned on Spore for Mac

Hello @AirBagZZ9 John

 

Please visit this topic, we have several fix to this problem

https://answers.ea.com/t5/Spore/Read-before-posting-Spore-MASTER-FAQ-for-PC-amp-MAC/m-p/4802582#M596...

 

one of them is this one 👇

 

Launch Spore switch to the window mode with ⌘ and Enter.
Navigate in Spore to graphics settings and select the correct screen resolution

 

Hope this answer your question!

 

/Liz

Stay healty!
Bleibt Gesund!
I don't work for EA - I'm just only help other users . Cheers Liz

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Message 2 of 14 (15,112 Views)

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Svar: Mouse Cursor not aligned on Spore for Mac

Hello @AirBagZZ9 John

 

Please visit this topic, we have several fix to this problem

https://answers.ea.com/t5/Spore/Read-before-posting-Spore-MASTER-FAQ-for-PC-amp-MAC/m-p/4802582#M596...

 

one of them is this one 👇

 

Launch Spore switch to the window mode with ⌘ and Enter.
Navigate in Spore to graphics settings and select the correct screen resolution

 

Hope this answer your question!

 

/Liz

Stay healty!
Bleibt Gesund!
I don't work for EA - I'm just only help other users . Cheers Liz
Message 2 of 14 (15,113 Views)
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Svar: Mouse Cursor not aligned on Spore for Mac

★★ Novice
You make the sun shine! Can't wait to try this. THANK YOU!!!
Message 3 of 14 (12,951 Views)
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Svar: Mouse Cursor not aligned on Spore for Mac

★★ Novice

It worked! Thanks so much! Surprising that such a simple solution could not have come from EA. Surprising that they would just slam the door and refuse to help one of their customers. I should say ex-customer... I will never give them another cent of my money again. Thank you again for giving me the excellent customer support that should have come from EA.

Best regards,

John

Message 4 of 14 (12,942 Views)
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Svar: Mouse Cursor not aligned on Spore for Mac

I am glad that I could help you. Enjoy the game and have fun. Standard smile

Stay healty!
Bleibt Gesund!
I don't work for EA - I'm just only help other users . Cheers Liz
Message 5 of 14 (12,931 Views)
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Svar: Mouse Cursor not aligned on Spore for Mac

★★ Newbie

I have the new 2018 IMAC 27 inch desktop and I try command + enter and it doesn't change it to windowed mode and I have the same problem where I am not able to press anything not the screen? how do I fix this

Message 6 of 14 (12,626 Views)
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Svar: Mouse Cursor not aligned on Spore for Mac


@XSXTANKXSX wrote:

I have the new 2018 IMAC 27 inch desktop and I try command + enter and it doesn't change it to windowed mode and I have the same problem where I am not able to press anything not the screen? how do I fix this


@XSXTANKXSX

 

you must afterwards navigate into the game setting under graphics and there select the correct screen resolution.

 

if ⌘ ⌘ key doesn't work, you have to select a different key layout

 

~Liz

Stay healty!
Bleibt Gesund!
I don't work for EA - I'm just only help other users . Cheers Liz
Message 7 of 14 (12,615 Views)
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Svar: Mouse Cursor not aligned on Spore for Mac

★★ Newbie

And suppose this doesn't work?

Message 8 of 14 (12,185 Views)
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Svar: Mouse Cursor not aligned on Spore for Mac

★★ Newbie

I did the technique from above and it did not work. Command and Enter put me in window mode but I still cannot reach Settings because the cursor is too far down the screen so I can only select Spore Info. 


@IAmTheWalrus8946 wrote:

And suppose this doesn't work?


 

 

Message 9 of 14 (12,035 Views)
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Re: Svar: Mouse Cursor not aligned on Spore for Mac

★★ Newbie

my resolution is bigger than the ones they offer

Message 10 of 14 (10,237 Views)
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