Re: Lost all my Characters tasks and all buildings are in Vault

by 8110Charlie
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Original Post

Lost all my Characters tasks and all buildings are in Vault

★★★★★ Novice

Hello, yesterday I lost all my Characters tasks and all buildings are in Vault, all my characters looks like I never made their tasks, all buildings are in vault, all land expansions are lost, all my money and dognuts this happed after I contacted EA support they looks like made a wipe out insted recovery one day before my game.

 

What can I do?

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Re: Lost all my Characters tasks and all buildings are in Vault

Hero

@8110Charlie Log out reboot device, log back in. Make sure you are using the correct email. If your town is still messed up, you will have to contact EA again.

Message 2 of 3 (215 Views)

Re: Lost all my Characters tasks and all buildings are in Vault

★★★★★ Novice

Hello, I reboot the device, logged out, logged in, I'm using the correct email, after I contacted EA team they made something on my account which became worst, I contactec them three times and asked me to open a topic here in the HQI lost years and thousands of hours and of course real money (Incident #177917629)

Message 3 of 3 (168 Views)