Lost Donuts and Yearbook Content

by jrdelpizzo
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Lost Donuts and Yearbook Content

★★★ Newbie

I was told to post here by support. I bought 3 items in the yearbook (worth 90 donuts) and I logged out. I logged back in and noticed 2 of the 3 items were gone and 1 was in my inventory. Unfortunately, the other two items were back in the yearbook and my 60 donuts were gone. Has anyone gotten a solution for this?

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Re: Lost Donuts and Yearbook Content

★ Pro
@jrdelpizzo Its unfortunate that support sent you here. This is basically a players forum, and no one here can alter anything in your town or account. Suggest you recontact support and explain it again, and ask them to return the two items into your town. They should be able to do that easier than replacing donuts.

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Re: Lost Donuts and Yearbook Content

★ Pro
@jrdelpizzo Its unfortunate that support sent you here. This is basically a players forum, and no one here can alter anything in your town or account. Suggest you recontact support and explain it again, and ask them to return the two items into your town. They should be able to do that easier than replacing donuts.
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Re: Lost Donuts and Yearbook Content

★★★ Newbie

Ya I thought that was odd too. Thank you!

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Re: Lost Donuts and Yearbook Content

Community Manager

@jrdelpizzo We can see that content on the account, and see if an item or two is missing. It is something support has to do, so I would reply to support in more of a missing content than a missing purchase issue. You can list you used donuts, but make it more missing content related.

EA_ShepardAHQ


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