Game Crashes when I try to visit friends

by NotKadder
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Game Crashes when I try to visit friends

★★★ Newbie

Hello! 

I'm a returning player and possibly have friends who haven't updated their EA account, I've tried to log into origin and remove these friends but i have 2 friends which have no highlighted name and empty profiles when I try to view them.

How do i remove these friends so i can visit friends towns? Tongue out

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Accepted Solution

Rif.: Game Crashes when I try to visit friends

Hero

@NotKadder  ha scritto:

how can i contact a support operator?


You can do it (and it would be better) directly from the game. Follow the instructions found at this link:

https://help.ea.com/en/help/the-simpsons/the-simpsons-tapped-out/contact-support-for-the-simpsons-ta...

 

HOW GET HELP.png

________________________________________________

NEVER FEAR, BAFAN IS HERE!

[Bafan The Wolfman]



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Rif.: Game Crashes when I try to visit friends

Hero
@NotKadder I believe that if you can't delete those profiles on the user side, all you have to do is talk to the support operator and see together what to do to eliminate those ghosts from your profile!
________________________________________________

NEVER FEAR, BAFAN IS HERE!

[Bafan The Wolfman]



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Message 2 of 4 (293 Views)

Rif.: Game Crashes when I try to visit friends

★★★ Newbie

how can i contact a support operator?

Message 3 of 4 (149 Views)

Rif.: Game Crashes when I try to visit friends

Hero

@NotKadder  ha scritto:

how can i contact a support operator?


You can do it (and it would be better) directly from the game. Follow the instructions found at this link:

https://help.ea.com/en/help/the-simpsons/the-simpsons-tapped-out/contact-support-for-the-simpsons-ta...

 

HOW GET HELP.png

________________________________________________

NEVER FEAR, BAFAN IS HERE!

[Bafan The Wolfman]



CCP Hero Banner

Message 4 of 4 (130 Views)