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Error connecting to Spore Servers

by taylorion95
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Original Post

Error connecting to Spore Servers

★★★ Newbie

I know that since I have bought Spore and registered under Origin recently that I would get the error message, but I'm wondering if anyone will ever be able to login to recieve updates or share online. It's a shame to spend $20+ on the game and not be able to enjoy a lot of the features. I hope this issue will be fixed in the near future. Thank you in advance!

Message 1 of 8 (1,207 Views)

Re: Error connecting to Spore Servers

[ Edited ]
★★★★ Newbie

I have the same issue. I've purchased game via Steam and previously thought it is Steam's fault that I couldn't connect to SPORE servers. But then I used digital keys which Steam gave me to register them via Origin and guess what — still can't connect to SPORE server. It says I can receive additional info on spore.com but it's wrong, could not find anything helpful there. Disappointed.

Message 2 of 8 (1,195 Views)

Re: Error connecting to Spore Servers

★★★★ Novice

Bump.

 

Two months and no updates?

They are "trying" to fix this issue from over Half/2013. Apparently, all accounts made from before this date, wasn't affected, but still now and I can't connect. And they gave us no news.

Is EA really working on this?

 

The Spore website also doesn't accept any log-on attempts and it fails on password recovery.

 

P.S.: Strangely, Steam's Spore version works well.

 

:robotmad:

Message 3 of 8 (1,186 Views)

Re: Error connecting to Spore Servers

[ Edited ]
★★★★★ Apprentice

My account was registered in 2014 and the only problem I had was my key was invalid so I went to EA Live Chat support and they fixed that for me easily. Have you tried that? If  that isn't your issue and you was able to register online, then I am not sure why you can't connect to the Spore Servers. Most of the time you can connect to the Spore Servers no matter where you are, although there have been some slight hiccups with Spore Servers lately.

 

http://forum.spore.com/jforum/posts/list/81794.page and http://forum.spore.com/jforum/posts/list/81799.page

 

I got this issue yesterday too, but it's passed for me. 

Message 4 of 8 (1,184 Views)

Re: Error connecting to Spore Servers

★★★ Newbie

help us ea

ive been dealing with this for months please help #@ea #ea help

Message 5 of 8 (668 Views)

Re: Error connecting to Spore Servers


@opticalcobra251 wrote:

help us ea

ive been dealing with this for months please help #@ea #ea help


Hi @opticalcobra251,

 


Describe exactly your issue
The more I know about it , the better I can help.

 

Thanks

 

Cheers

Liz

I don't work for EA - I'm just only help other users
Jag jobbar inte för EA - jag hjälper bara andra spelare
Jeg er ikke ansat hos EA, jeg hjælper kun andre brugere
Ich bin nur ein Spieler der anderen hilft und kein EA Mitarbeiter.
Mvh/Yours Liz
Message 6 of 8 (657 Views)

Re: Error connecting to Spore Servers

★★★ Newbie

HI

We are having the same problem, my account is good I can log into the ea web site ok but I cannon log into spore. all we get from the spore site is

 

An error occured while attempting to recover your login information.

We apologize for the inconvenience. Please contact EA customer support at: http://support.ea.com

 

MQE

Message 7 of 8 (652 Views)

Re: Error connecting to Spore Servers

[ Edited ]

Hi @DPS_STAR,

 

yeah that's right  for more assistance with this issue, please feel free and speak with a Game Advisor. 
You can contact them at the following ways. I'm sure they will be able to help you in this matter

 

You can try it on Live Chat, email, phone or call-back http://answers.ea.com/t5/Answer-HQ/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/216...

 

1. Click the following link: https://help.ea.com/en/spore/spore/
2. Make sure you are logged in with your Origin ID
3. Choose your country (take a look right side upper navigation groin)
4. Press the orange button below right side "Contact us"
5. Follow the steps

I don't work for EA - I'm just only help other users
Jag jobbar inte för EA - jag hjälper bara andra spelare
Jeg er ikke ansat hos EA, jeg hjælper kun andre brugere
Ich bin nur ein Spieler der anderen hilft und kein EA Mitarbeiter.
Mvh/Yours Liz
Message 8 of 8 (642 Views)

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