June 2021
June 2021
After logging into my account I want to change my email from one that no longer exists [edit: email address removed] to an existing one however to change email I got to send code to the one I'm trying to change it add a secondary one which involves me having to send a code to an email I cannot lose but it gives me no options to change it although one of the help pages says go to login verification and click preferences under login verification and there is NO PREFRENCES BUTTON anywhere to be found on the page although the help page says there is..... Starting to think ea customer support is brain dead
June 2021
June 2021
June 2021
June 2021
Can't access my yahoo mail account to get the code needed to log into the simpsons tapped out would like to change my email address so I can get the code needed for the log in screen
June 2021
June 2021
I’m having the exact same problem! Even though my original email address is now dead, I was still able to login to the game just fine.
I spoke with an agent and they managed to verify my account by checking IP address and they changed my old email to my current email. I can get emails through from agents, but any time I login to Tapped Out I don’t get a verification code sent to me. I’ve checked Spam folder and everything.
this new system is such a joke! I’m furious!
June 2021
June 2021