Re: Crashes out off app when loading

by 4junk3000

Original Post

Crashes out off app when loading

★★★ Newbie

I’m trying to load my game for years now and cannot get in I have tried over multiple devices and at this point I’d rather just start from scratch on the same account but I can’t even do that! It says that it hasn’t saved and need to login to other device and save but I can’t so I press play now and lose progess and crashes out the app. Help o please

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Re: Crashes out off app when loading

★ Pro
@Smurry16 You may want to open a help desk ticket. All we can suggest is what it sounds like you’ve already tried. When my game was frozen on android, i was able to unlock it by using an apple device instead. If your game data is corrupted, EA will have to roll you back to a previous restore point. Good luck!
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