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Cannot connect to Spore servers

by ulvarg
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Original Post

Cannot connect to Spore servers

★★★ Newbie

I recently bought Spore and the Cute and Creepy parts pack.  When I attempt to login to the server I get the following message:

 

"Login Failed

There was an error connecting to the Spore servers.  Your computer might be offline or your internet connection may be having problems.  Check your connection or visit Spore.com for additional assistance or server status."

 

I have heard reports that accounts created after June 2013 have been having issues, but I created mine in at least 2010.  I have tried everything I can think of, including creating a firewall exception for the game, but nothing is working.  Any advice?

Message 1 of 19 (9,596 Views)

Re: Cannot connect to Spore servers

★★★ Newbie

I am also having this problem.  I recently purchased Spore-Ultimate collection.  I originally made my account in 2009.  My internet works perfectly for everything else, so I know the issue is on spore's end not mine.

Message 2 of 19 (9,528 Views)

Re: Cannot connect to Spore servers

★★★ Newbie

Same here. Bought the game, had it registered just fine. But when I go to log in, all I get is the offline message. I also saw that apparently the servers just aren't letting people in, too.

Message 3 of 19 (9,475 Views)

Re: Cannot connect to Spore servers

★★★ Newbie

Same issue here. Even tried to get support to help me and got nothing out of it.
My account is from 2011 so I know that's not the issue.

Message 4 of 19 (9,465 Views)

Re: Cannot connect to Spore servers

★★★ Newbie

I just bought the game tonight (8/1/2014) and I get the same error when I try to go online with it. Everything else works fine so I know I'm online. It's just a problem with Spore. I really want to be able to play this game with my son. This is unacceptable. Has anyone had any luck yet?

Message 5 of 19 (9,225 Views)

Re: Cannot connect to Spore servers

★★★ Newbie

I had this error too. I have had this game for awhile now and my internet is fine.

 

Login Failed - error connecting to Spore servers

Message 6 of 19 (8,903 Views)

Re: Cannot connect to Spore servers

★★★★★ Novice

Oh my gosh guys the servers are down! Please at least look around a little bit for posting!

 

http://answers.ea.com/t5/Spore/Server-downtime-notification/m-p/4674798#U4674798

 

http://forum.spore.com/jforum/posts/list/83392.page

 

Message 7 of 19 (8,895 Views)

Re: Cannot connect to Spore servers

★★★★★ Newbie

It says several days not months...

Message 8 of 19 (8,367 Views)

Betreff: Cannot connect to Spore servers

Hi @JC787 ,

 

That's the bug report from a server , which is still in maintenance work.
http://answers.ea.com/t5/Spore/Update-Server-downtime-notification/m-p/4674798#U4674798


That means
You can't play online
Login isn't possible (Sporepedia)
Possible a login to www.spore.com
Upload / Download of creations doesn't work
Sporepedia is completely down

 

If you have problems another way, example your account. Please feel free and contact a game advisor, follow the instructions -
Press the orange button "Contact us"
https://help.ea.com

 

I hope that answered your question

Stay healty!
Bleibt Gesund!
I don't work for EA - I'm just only help other users . Cheers Liz


Message 9 of 19 (8,361 Views)

Betreff: Cannot connect to Spore servers

★★★★★ Novice

The servers are still down for me, I cannot connect to spore servers no matter what.

Message 10 of 19 (7,545 Views)
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