Can’t log in

by trexsniper52
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Original Post

Can’t log in

★ Novice

I’m trying to log in my ea games but it tells me that my ea account is disabled and that my credentials might have expired. It’s says that all I have to do is reset my password but I reset it three times ever since it told me this and I still can’t log in.

Message 1 of 4 (643 Views)

Re: Can’t log in

Community Manager

@trexsniper52 

 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

barry.png
Message 2 of 4 (632 Views)

Re: Can’t log in

★★★★★ Apprentice

Hello! If you were referring to logging into the game site, you may need to clear your browser cache. Also, if it doesn't help, use VPN. I also had this problem, the password was correct, but the login was not done.

Message 3 of 4 (617 Views)

Re: Can’t log in

★ Novice

I have contacted two different people. No help

 

Message 4 of 4 (605 Views)