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Can't create a Spore account

by SnowmanDK
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Accepted Solution

Can't create a Spore account

★★★★★ Novice

I have an EA account already, which I can log on to fine on the website, so I KNOW my login/password.

I tried to register with the following screen names:

"SnowmanTSS"

"snowmantss"

"SnowmanDK"

"Snowman06"

but I get the same error every time:

"An unknown error occured during registration. Please try again"

Why won't it work???

Message 1 of 14 (19,880 Views)

Accepted Solution

Re: Can't create a Spore account

But now!

http://answers.ea.com/t5/Answer-HQ/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/216...

Stay healty!
Bleibt Gesund!
I don't work for EA - I'm just only help other users . Cheers Liz


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Message 8 of 14 (25,566 Views)

All Replies

Re: Can't create a Spore account

[ Edited ]

Hej @SnowmanDK

You mean your Spore - ID ?! A login inside of the game is currently not possible, because the server is in maintenance - I had already answered here your question
http://answers.ea.com/t5/Spore/Spore-servers-STILL-down-mid-oct-2015/m-p/4869036#M6036

 

You can't also create an account. Use your Origin - ID (email address) for the login
The Origin - ID is your master account for all games, as well for Spore

Your Origin ID works, otherwise you couldn't write here, right!

If you still have a another problem with your account.  Please feel free and contact a Game Advisor

You can try it on Live Chat, email, or phone
1. Click the following link: https://help.ea.com/en/spore/spore/
2. Make sure you are logged in with your Origin ID
3. Choose your country (take a look right side upper navigation groin)
4. Press the orange button below right side "Contact us"
5. Follow the steps

I hope that answer your question!

 

Cheers

Liz

Stay healty!
Bleibt Gesund!
I don't work for EA - I'm just only help other users . Cheers Liz


Message 2 of 14 (19,826 Views)

Re: Can't create a Spore account

★★★★★ Novice

Hi Standard smile

 

I did use my Origin account login (same as I use here).

According to the last post in http://forum.spore.com/jforum/posts/list/960/83747.page then the servers are back up, which is why I tried to make a Spore account.

I just keep getting the error mentioned in my initial post.

Message 3 of 14 (19,817 Views)

Re: Can't create a Spore account

Howdy @SnowmanDK,

 

OK as I written Standard smile  If you have any problems with your accont, then contact a Game Advisor
I can only help in gameplay problems, but not in account problems. Wink

 

\Liz

 

 

Stay healty!
Bleibt Gesund!
I don't work for EA - I'm just only help other users . Cheers Liz


Message 4 of 14 (19,805 Views)

Re: Can't create a Spore account

★★★★★ Novice

Something is wrong...

I tried using the link you gave for contacting support, but in step 4 it sends me back to Answer HQ (here).

I attached a screenshot...

 

Message 5 of 14 (19,802 Views)

Re: Can't create a Spore account

I hope this work

https://help.ea.com/en/contact-us

Stay healty!
Bleibt Gesund!
I don't work for EA - I'm just only help other users . Cheers Liz


Message 6 of 14 (19,797 Views)

Re: Can't create a Spore account

★★★★★ Novice

It's the same, sadly...

Message 7 of 14 (19,795 Views)

Re: Can't create a Spore account

But now!

http://answers.ea.com/t5/Answer-HQ/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/216...

Stay healty!
Bleibt Gesund!
I don't work for EA - I'm just only help other users . Cheers Liz


Message 8 of 14 (25,567 Views)

Re: Can't create a Spore account

★★★★★ Novice

I had to NOT select that I wanted to report a bug, then I got a phone option instead.

Not that it makes sense to me... It sounds like EA expects the community to solve bugs...

Message 9 of 14 (19,782 Views)

Re: Can't create a Spore account

★★★ Newbie

too complicated of an answer. having problem setting up an account doing exactly what is being ask to do to set account.

Message 10 of 14 (19,723 Views)
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