Can't create a Spore account

[SnowmanDK]

I have an EA account already, which I can log on to fine on the website, so I KNOW my login/password.

I tried to register with the following screen names:

"SnowmanTSS"

"snowmantss"

"SnowmanDK"

"Snowman06"

but I get the same error every time:

"An unknown error occured during registration. Please try again"

Why won't it work???

[Freggi-Liz · Accepted solution]

But now!

http://answers.ea.com/t5/Answer-HQ/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/216...

[Freggi-Liz]

Hej @SnowmanDK

You mean your Spore - ID ?! A login inside of the game is currently not possible, because the server is in maintenance - I had already answered here your question
http://answers.ea.com/t5/Spore/Spore-servers-STILL-down-mid-oct-2015/m-p/4869036#M6036

You can't also create an account. Use your Origin - ID (email address) for the login
The Origin - ID is your master account for all games, as well for Spore

Your Origin ID works, otherwise you couldn't write here, right!

If you still have a another problem with your account.  Please feel free and contact a Game Advisor

You can try it on Live Chat, email, or phone
1. Click the following link: https://help.ea.com/en/spore/spore/
2. Make sure you are logged in with your Origin ID
3. Choose your country (take a look right side upper navigation groin)
4. Press the orange button below right side "Contact us"
5. Follow the steps

I hope that answer your question!

Cheers

Liz

[SnowmanDK]

Hi

I did use my Origin account login (same as I use here).

According to the last post in http://forum.spore.com/jforum/posts/list/960/83747.page then the servers are back up, which is why I tried to make a Spore account.

I just keep getting the error mentioned in my initial post.

[Freggi-Liz]

Howdy @SnowmanDK,

OK as I written   If you have any problems with your accont, then contact a Game Advisor
I can only help in gameplay problems, but not in account problems.

\Liz

[SnowmanDK]

Something is wrong...

I tried using the link you gave for contacting support, but in step 4 it sends me back to Answer HQ (here).

I attached a screenshot...

[Freggi-Liz]

I hope this work

https://help.ea.com/en/contact-us

[SnowmanDK]

It's the same, sadly...

[Freggi-Liz · Accepted solution]

But now!

http://answers.ea.com/t5/Answer-HQ/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/216...

[SnowmanDK]

I had to NOT select that I wanted to report a bug, then I got a phone option instead.

Not that it makes sense to me... It sounds like EA expects the community to solve bugs...

[coolpopgun]

too complicated of an answer. having problem setting up an account doing exactly what is being ask to do to set account.