Can't complete A-Caroling We Go Pt 5

by Indighost235
Reply

Original Post

Accepted Solution

Can't complete A-Caroling We Go Pt 5

★★★ Newbie

I don't have Mr McGrew and can't complete the quest, I've contacted EA support and they say there is no way to remove the quest. This interferes with a bunch of characters as the have the task related jobs in their task list but its pointless and docent help finish the quest. Is there a way to get Mr McGrew another way or do I have to wait a few more years for them to remove it?

 

Message 1 of 6 (322 Views)
0

Accepted Solution

Re: Can't complete A-Caroling We Go Pt 5

Community Manager

Hi @unersaettlich,

 

I'm sorry, this isn't something we can fix Answers HQ. It needs the support team's help. Please kindly get in touch with the support team directly, and provide your Mayhem ID, they'll do their very best to look into this for you. 😄

 

You can find more information in these helpful guides:

Thanks unersaettlich,

 

- EA_Lanna

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

View in thread

Message 6 of 6 (153 Views)

All Replies

Re: Can't complete A-Caroling We Go Pt 5

Community Manager

Hi @Indighost235

 

Can you share a screenshot of what you're seeing in-game, as in an image of the quest that's getting blocked by not having the character Mr. McGrew? What other characters' have related tasks that are getting blocked by not having Mr. McGrew? 

 

- EA_Lanna

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

Message 2 of 6 (316 Views)
0

Re: Can't complete A-Caroling We Go Pt 5

★★★ Newbie

Here are two screenshots one is of the task that is unable to be completed and the other with "Steal peppermints is always at the top of nearly every character which is part of the same quest but ive already completed that part but its interfering with every character by always being at the top but being redundant. I just want the whole quest removed from my account

Message 3 of 6 (311 Views)
0

Re: Can't complete A-Caroling We Go Pt 5

Community Manager
Hi @Indighost235, sorry about the time getting back to you. I'll shoot you a direct message real soon with more information. Please keep an eye out on your AHQ inbox. 🙂
Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

Message 4 of 6 (254 Views)

Re: Can't complete A-Caroling We Go Pt 5

[ Edited ]
★★★ Newbie

@EA_Lanna 

Hey there, got the same problem! My screenshots look the same, any chance to get it solved ?

thanks in advance!

Message 5 of 6 (180 Views)
0

Re: Can't complete A-Caroling We Go Pt 5

Community Manager

Hi @unersaettlich,

 

I'm sorry, this isn't something we can fix Answers HQ. It needs the support team's help. Please kindly get in touch with the support team directly, and provide your Mayhem ID, they'll do their very best to look into this for you. 😄

 

You can find more information in these helpful guides:

Thanks unersaettlich,

 

- EA_Lanna

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

Message 6 of 6 (154 Views)