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Re: Can't activate my old retail Spore Key

by Carla_Lionwoman
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Original Post

Can't activate my old retail Spore Key

★★★★ Novice

Hi i bought Spore serveral years ago and wanted to play it again. So I tried to activate my serial on origin but it says it's already used.

I can see in my account that it should be linked to my origin, because its registered on my account. I can't install it from the CD either.

Are there any solutions to my problems?

 

Thanks,

busee-j

Message 1 of 6 (366 Views)

Re: Can't activate my old retail Spore Key

★★★★ Novice

I have the same problem. I waited for some time to chat with their Help Desk, but nobody was live. I'd guess an email should do. Did you resolved the problem by now?

Message 2 of 6 (319 Views)

Re: Can't activate my old retail Spore Key

[ Edited ]
★★★ Newbie

I have a similar issue. Game installed and runs just fine, as did a friend's copy of Galactic Adventures, but I tried to use the key to link the base game so I could reinstall Creepy & Cute, and I got the message. And this exact copy of Spore is the game I created my EA account to play on top of that.

Message 3 of 6 (116 Views)
Highlighted

Re: Can't activate my old retail Spore Key

★★★★ Novice

You should contact EA, then they'll link your old key to your Origin account.

Message 4 of 6 (100 Views)

Re: Can't activate my old retail Spore Key

[ Edited ]
★★★★ Novice

I tried contacting support two times now, but neither could help me with activation.

 

First person told me the key was already in my account and it was an "online access code" (I guess Sporepedia, etc.) and not for the actual game. There is only one code in the retail box, printed on the handbook.

 

Second person told me to contact Amazon (place where I bought it, in 2008). I am unable to right now because it's night time, and I doubt they can or will help me with a 10 year old purchase.

 

I used this same EA account to play Spore back in the days before Origin and it does have Sporepedia access, but support is unable to add the game to my account. Is there anything specific you have to tell them?

Message 5 of 6 (72 Views)

Re: Can't activate my old retail Spore Key

Hi @Lichtbaum 

 

Unfortunately, I cannot help you with the manual linking of the spore to your account.

This is only possible through the support tagging in this case @EA_Barry 

I don't work for EA - I'm just only help other users
Jag jobbar inte för EA - jag hjälper bara andra spelare
Ich bin nur ein Spieler der anderen hilft und kein EA Mitarbeiter.
Mvh/Yours Liz
Message 6 of 6 (46 Views)

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