Can't Login To Server

by ITGreen

Original Post

Re: Can't Login To Server

★★★ Novice

Unfortunately the error is still there for me.

Message 11 of 27 (375 Views)

Re: Can't Login To Server

★★★★★ Novice

I have not been able to connect since yesterday and off and on for weeks 

Message 12 of 27 (354 Views)

Re: Can't Login To Server

Community Manager
Hi @ITGreen and @grandma11686,

Right, ok. Let's see. Are you playing on an Android device?

- EA_Lanna

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Message 13 of 27 (346 Views)

Re: Can't Login To Server

★★★★★ Newbie

Hi. Tapped Out player from SE Asia here.


I have been experiencing connection issues as well. (Playing on Android device)


Done uninstall, reinstall; however issue still persists.


Noted issue resolve temporarily (1 min. max) at 8pm (GMT+8)

Message 14 of 27 (317 Views)

Re: Can't Login To Server

★★★★★ Novice

No iso iPad 




Message 15 of 27 (298 Views)

Re: Can't Login To Server

★★★★★ Novice

I’m playing on my iPad. This has been going on for awhile. 

Message 16 of 27 (293 Views)

Re: Can't Login To Server

★★★ Novice

Finally got back in. Not sure what the issue was.

Message 17 of 27 (271 Views)

Re: [Under Investigation] Game wont load past donut spinning screen

★★★★★ Novice

Sigh.   It is not resolved.  Really disappointed. 

Message 18 of 27 (232 Views)


★ Novice

Whenever I click login in the loading screen in the left bottom side my game crashes! I’ve tried restarting my phone, deleting and reinstalling the app, refreshing the app and contacting EA nothing is working HELP

Message 19 of 27 (181 Views)

Re: Crashing


@blqckccqtq what device and os version? How much ram does your device have? deices need at least 1.5 gbs of RAM i think. Check your ea account is verified and change password to be less than 15 characters with no symbols. also add a real mobile number to get codes as a backup.

Message 20 of 27 (251 Views)