Buddy Creations Not Downloading

[Uncle_Bupkis]

Hi, I'm experiencing an issue with the Sporepedia not downloading creations? I have multiple buddies added and it will only load a handful of their creations if any. For example, the user Odonost has over 400 creations and my game is only downloading 5 of them, as seen in the screenshot. I've made sure that the 'Only download content from subsciptions newer than this many days' is unchecked yet it still doesn't fix my problem as it has for some other people that I have found experiencing the issue. I tried to contact support both through live chat and over the phone and neither could help me. On the phone I was told to submit a bug report here, so here I am. I'm a long-time fan of Spore and would really appreciate sorting this out. Thank you advance.

[Freggi-Liz · Accepted solution]

Hi @Uncle_Bupkis 

You must to set the hook under Settings that you want to extend the cache in Spore.

I think your cache in Spore is full, so he finishes the download.

Clear the cache, take a look at instructions

https://answers.ea.com/t5/Bugs-Technical-Issues/Read-before-posting-Spore-MASTER-FAQ-for-PC-amp-MAC/...

[Freggi-Liz · Accepted solution]

Hi @Uncle_Bupkis 

You must to set the hook under Settings that you want to extend the cache in Spore.

I think your cache in Spore is full, so he finishes the download.

Clear the cache, take a look at instructions

https://answers.ea.com/t5/Bugs-Technical-Issues/Read-before-posting-Spore-MASTER-FAQ-for-PC-amp-MAC/...

[Uncle_Bupkis]

That seemed to have worked, thank you @Freggi-Liz.!

[Masterjaaxx]

The instructions that have been given are somewhat unclear. Where do I find the download cache?