After Update 4.67.5, SFX sounds come on despite being disabled

by amandastorey
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Original Post

Re: After Update 4.67.5, SFX sounds come on despite being disabled

★★ Novice

iPad 10th Gen

IPadOS 17.5.1

TSTO ver 4.67.5 (started with this version)

 

SFX Sounds (but not music) come on 100% volume when first entering game (very annoying!). Scrolling immediately stops sounds, but they do momentarily come on when scrolling over other items in my town. I normally leave SFX sounds off / 0% (slide-bar far left). I have tried turning on sounds and back to zero with no change.

Message 11 of 19 (395 Views)

Re: After Update 4.67.5, SFX sounds come on despite being disabled

★★★ Novice
@amandastorey Yes, having same issue, iPhone 13 Pro, iOS 17.4.1, latest version of TSTO.
Message 12 of 19 (386 Views)

Re: After Update 4.67.5, SFX sounds come on despite being disabled

[ Edited ]

A friend on another TSTO site had this issue, so I made the following suggestion which they said seems to have worked ...

 

Open the Store and head to Settings

Turn SFX up

Turn Music up

Head to the Friends Towns bit and back

Turn SFX off

Turn Music off

Head to the Friends Towns bit and back again

 

EDIT: never mind, they just said the sound came back on again - drat !!

 

... or just turn the sound for your device off before tapping

CCP Hero Banner 2 Grande.png


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PS - NO ADD ME'S   List is too full, sorry

Like you I'm only a player, but I hope I can help Standard smile
Message 13 of 19 (378 Views)

Re: After Update 4.67.5, SFX sounds come on despite being disabled

★★★ Newbie

Same here too, support just said to reinstall the game !
I asked that it be reported to developers 

Message 14 of 19 (326 Views)

Re: After Update 4.67.5, SFX sounds come on despite being disabled

[ Edited ]
★★★ Newbie

My issue is on iPad Air 2 see screen shot

[Edited - Removed Screenshot: Please do not share personal information]

Message 15 of 19 (326 Views)

Re: After Update 4.67.5, SFX sounds come on despite being disabled

★ Novice
@EA_Cade I have the issue on the iPhone. iOS 17.5.1
I can hear sfx even though it’s turned off
Message 16 of 19 (316 Views)

Re: After Update 4.67.5, SFX sounds come on despite being disabled

Community Manager
Hey all!

This issue has been escalated for investigation by the game team.

I'll share any updates I get here Standard smile
EACade
Message 17 of 19 (222 Views)

Re: After Update 4.67.5, SFX sounds come on despite being disabled

★★ Novice

FYI, This SFX sound issue continues with the latest TSTO ver 4.68.0

Message 18 of 19 (126 Views)

Re: After Update 4.67.5, SFX sounds come on despite being disabled

★★★ Newbie

Any update as the issue still remains 2 weeks in?

Message 19 of 19 (109 Views)