After Update 4.67.5, SFX sounds come on despite being disabled

by amandastorey
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Original Post

After Update 4.67.5, SFX sounds come on despite being disabled

[ Edited ]
★★★ Newbie

Hi, following the update 4.67.5 yesterday, everytime I log on to the game the SFX sounds come on despite me always having these turned off and when I look on settings to turn it off it’s not on?

I’ve turned my phone off and back on to see if it was phone related but had no effect.

anyone else experiencing this?

 

(CM: Edited to update thread title)

Message 1 of 19 (669 Views)

Rif.: After Update 4.67.5, SFX sounds come on despite being disabled

Hero
@amandastorey on which device did you encounter this problem? (Apple iPhone, iPad, Android...)
On my Samsung S23 device I haven't noticed any problems.. that is, it works as badly as before the update, with slight random noises (despite the music and effects volumes being off), but nothing new or particular!
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Message 2 of 19 (637 Views)

Simpsons sound settings not persisted

★★★★★ Newbie

Following the update of May 2024, the sound settings are reverted to the default settings upon opening the game.  Changing the fx volume in game is ignored.  When closing and re-opening the application, the sound settings are not saved from the previous session and revert to the default.

Message 3 of 19 (646 Views)

Rif.: After Update 4.67.5, SFX sounds come on despite being disabled

★★★ Newbie

Apple iPhone 

Message 4 of 19 (629 Views)

Rif.: Simpsons sound settings not persisted

Hero
@Justred_xx on which device did you encounter this problem? (Apple iPhone, iPad, Android...)
________________________________________________

NEVER FEAR, BAFAN IS HERE!

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Message 5 of 19 (612 Views)

Rif.: After Update 4.67.5, SFX sounds come on despite being disabled

★★★ Newbie
@Bafanc Apple iPhone
Message 6 of 19 (607 Views)

Re: After Update 4.67.5, SFX sounds come on despite being disabled

Community Manager
Hey all!

Thanks for flagging this issue to us, if you could also include your device type and the OS version it would help us replicate the issue.

Thanks!
EACade
Message 7 of 19 (583 Views)

Re: After Update 4.67.5, SFX sounds come on despite being disabled

★★★★★ Newbie
@EA_Cade It is an iPhone and thank you for the fast response
Message 8 of 19 (548 Views)

Re: After Update 4.67.5, SFX sounds come on despite being disabled

★★★ Newbie
@EA_Cade thank you it’s iOS 17.4.1 iPhone 11
Message 9 of 19 (534 Views)

Re: After Update 4.67.5, SFX sounds come on despite being disabled

★★★★★ Newbie
@EA_Cade to add further details iOS 17.4.1
Message 10 of 19 (517 Views)