Unable to look around

by TriggerSteam
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Accepted Solution

Unable to look around

★★★ Novice

When I try to play, instead of being able to look around by moving my mouse, it instead just moves the cursor. I'm currently re-installing the game, but even after it already says playable, it still happens

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Accepted Solution

Re: Unable to look around

Community Manager

@TriggerSteam Hi, it sounds like there may be an overlay issue. 

Can you try restarting with a Clean Boot and see if anything changes?

https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/


Another thing you can try is to disable the Origin In Game overlay. You can disable this within the Origin app. Click "Origin" in the top left, then Application Settings. You can then go to the Origin In Game tab, then turn off the appropriate switch. 

Thank you. 

David.png
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Message 2 of 3 (765 Views)

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Re: Unable to look around

Community Manager

@TriggerSteam Hi, it sounds like there may be an overlay issue. 

Can you try restarting with a Clean Boot and see if anything changes?

https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/


Another thing you can try is to disable the Origin In Game overlay. You can disable this within the Origin app. Click "Origin" in the top left, then Application Settings. You can then go to the Origin In Game tab, then turn off the appropriate switch. 

Thank you. 

David.png
Stay and Play.png
Message 2 of 3 (766 Views)

Re: Unable to look around

★★★ Novice
Okay, thanks. Yep, it was the overlay.
Message 3 of 3 (702 Views)