Infinite Loading Screen on Game Startup

[maxide1443]

I started up PVZ GW2 and waited on the loading screen forever, it wasn't black it was just the main loading screen. I haven't been able to get on the game since. What's going on?

[AceB011]

same here, it stays on Connecting to EA Servers...
and is taking forever, just checked few mins ago, the server status was Orange for all platforms, but now is Green for all, but at least on PC platform is still the same can't enter the game, i restarted few times, but that's not the fix, i bet is server issue

[Redtooth_Manic]

Same here. D:

[AceB011]

ok for me is back to normal so far.

[maxide1443]

me too

[NoTsureM8]

@maxide1443 I bought this game 1 hour ago and i have the same problem!

[EA_David]

@NoTsureM8 Hi, what system are you on?

If you're on PC, can you post your dxdiag details?

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Thanks.