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sabiej's avatar
sabiej
5 years ago

Re: Sims 4 valt steeds uit na laatste update.

Hoi hoi,

Ik speel op de ps 4 en na de update geeft mijn spel een foutcode dat ik het spel moet update of mij ps 4 systeem.

Maar die zijn up to date.

Heb alle tips al gevolgd maar het spel blijft die melding geven.

Dat ligt niet aan de update denk je?

Mvg sabina

13 Replies

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  • Trismagistos's avatar
    Trismagistos
    Hero
    5 years ago
    @sabiej Jammer genoeg moet ik je het antwoord voor je vraag over PS4 schuldig blijven. Ik speel de Sims 4 niet op een console.
  • CleoB_0026's avatar
    CleoB_0026
    5 years ago

    Het is de update zelf dit is eerder voorgekomen met warzone call of duty daar was ook een fout in de update die iedereen er de hele tijd uit gooide. Toen hebben ze de game weer geupdate en toen werkte alles weer. Hopelijk  gaan ze dat hier ook bij doen

  • marden33's avatar
    marden33
    Rising Novice
    5 years ago

    Ik hoop het ook heel vervelend dit ik wil gewoon lekker spelen haha

  • murdered_love's avatar
    murdered_love
    5 years ago

    Ik heb exact hetzelfde probleem.

    Spel al opnieuw geinstalleerd. Alles up-to-date.

    Ps4 al laten initialiseren.

    Alle mogelijke oplossingen die ik op het internet vind geprobeerd. Niets werkt.

    Ik krijg steeds foutcode ce-34878-0.

    Denk ook dat fout in update zit.

    Sinds voorlaatste update op ps4 ondervind ik de problemen en ook enkel wanneer ik de Sims 4 speel.

  • murdered_love's avatar
    murdered_love
    5 years ago

    Ook valt mijn geluid in het spel soms volledig weg. Dit werkt dan pas terug nadat de game heropgestart word.

  • IreallylovePCsi's avatar
    IreallylovePCsi
    5 years ago

    Ik heb ook precies hetzelfde na de update op mijn laptop (Windows). Nog nooit problemen mee gehad en nu ineens valt het telkens weg. Van alles geprobeerd maar niks helpt..

  • Trismagistos's avatar
    Trismagistos
    Hero
    5 years ago
    @IreallylovePCsim Als het goed is dan heb je ook de vraag bij de patchupdate gekregen of je een Visual Studio 9 beta wilde installeren. Dit bestand en de drivers heb je nodig om De Sims te kunnen spelen.
    De bestanden die je aangeeft kan je downloaden bij Windows. Hier vind je de link naar de runtime: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

    Kies dan, afhankelijk van de snelheid van je computer, voor de versie die het best bij jouw systeem past en installeer die.
    Meestal zijn dat de eerste twee: x86: vc_redist.x86.exe en x64: vc_redist.x64.exe alleen als je een van de aller nieuwste computers hebt is het verstandig om de laatste te installeren.

    Als je die al hebt gedownload dan kan het zijn dat je computer wat moeite heeft met de systeemeisen voor De sims 4:
    https://help.ea.com/nl-nl/help/the-sims/the-sims-4/the-sims-4-system-requirements/
    Als jouw computer daar wel aan voldoet, zou je dan bij je volgende reactie in ieder geval een DxDiag. txt willen meesturen? Hier lees je hoe je zo'n bestand kunt maken: https://help.ea.com/nl/help/pc/how-to-gather-dxdiag-information/.

    Veel plezier met spelen. 😉
  • IreallylovePCsi's avatar
    IreallylovePCsi
    5 years ago

    @Trismagistos Hi! Mega bedankt voor je reactie. Ik ben helaas niet zo technisch aangelegd maar ik heb het meeste een soort van uit kunnen voeren. Ik had eerst zoals op andere forums werd aangegeven de cache leeggehaald. Dat hielp niet. Ik heb wel een DxDiag.txt weten te krijgen, hopelijk kan je daar iets in vinden. 

    Ook probeerde ik dus de x86: vc_redist.x86.exe te downloaden, alleen geeft hij aan het einde aan dat het niet lukt en dat er al een download gaande is (er staat niks aan onder Taakbeheer).

    Ook probeerde ik nog in Orgin zelf de game te "repareren" alleen hier loopt hij dus halverwege vast met de melding dat er een overwachte installatiefout is. Hierbij loopt mijn laptop helemaal vast en begin ik weer bij het begin..

    In de bijlage het DxDiag.txt bestand. Als je nog iets nodig hebt, let me know!

  • Trismagistos's avatar
    Trismagistos
    Hero
    5 years ago

    @IreallylovePCsimIk heb even heel snel naar jouw DxDiag gekeken en er missen een heleboel gegevens. Dat komt misschien wel omdat je heel veel processen tegelijkertijd uit wilde voeren. Een heel belangrijk gegeven komt wel naar voren. Het interne geheugen van jouw computer is net aan voldoende voor de Sims 4 als je het op de laagste grafische stand laat spelen. Kijk alsjeblieft ook even op de site van 'Can You Run It' en draai dat programma pas als er niets meer op de achtergrond wordt geïnstalleerd of nog wordt opgestart.
    Hier vind je de website: https://www.systemrequirementslab.com/cyri
    Als het even kan, test je je computer t.o.v. De sims 4.
    Zou je mij een screenshot willen sturen van de uitkomsten dan kan ik het een en ander aan je uitleggen.

    Als je toch iets meer van techniek weet, kijk dan even naar de specificaties van jouw computer en zet die af tegen de minimale systeemeisen van De Sims 4.

    Neem vooral de tijd voor het uitvoeren van elke stap. Het interne geheugen van jouw pc is net 4 Gb en daarin moeten alle programma's een plaats krijgen.

    Laat maar wat weten als je zover bent.

    Hartelijke groet.

    Misschien wordt het tijd om naar een krachtigere computer om te kijken.
    Laat me

  • IreallylovePCsi's avatar
    IreallylovePCsi
    5 years ago

    @Trismagistos Thanks! Ik heb zojuist de "Can I run it" test gedaan en voor zo ver ik kan zien zou het moeten lukken. Echter heb ik nog nooit eerder problemen gehad (ook niet dat mijn laptop traag is tijdens het spel of vastloopt. Het gaat altijd heel smooth). In de bijlage heb ik de printscreen gedaan. De run is uitgevoerd over alleen de basisgame van The Sims 4, niet met alle uitbereidingen er bij.

    Verder liep mijn laptop heel erg vast door het "repareren" van de game in Origin. Deze heb ik afgesloten en nu is het mij ook gelukt om de x86: vc_redist.x86.exe te downloaden en deze is succesvol afgerond. Tevens is mijn laptop ook helemaal opnieuw opgestart dus zou alles nu verwerkt moeten zijn. Ik ga gelijk even kijken of het iets geholpen heeft!

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Hoi hoi,

Ik speel op de ps 4 en na de update geeft mijn spel een foutcode dat ik het spel moet update of mij ps 4 systeem.

Maar die zijn up to date.

Heb alle tips al gevolgd maar het spel blijft die melding geven.

Dat ligt niet aan de update denk je?

Mvg sabina

","body@stringLength":"298","rawBody":"

Hoi hoi,

Ik speel op de ps 4 en na de update geeft mijn spel een foutcode dat ik het spel moet update of mij ps 4 systeem.

Maar die zijn up to date.

Heb alle tips al gevolgd maar het spel blijft die melding geven.

Dat ligt niet aan de update denk je?

Mvg sabina

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laden","conversation":{"__ref":"Conversation:conversation:12148162"},"id":"message:12148162","revisionNum":3,"uid":12148162,"depth":0,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-nl"},"author":{"__typename":"User","uid":284775,"login":"sailorleontine","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"}},"metrics":{"__typename":"MessageMetrics","views":17},"postTime":"2025-05-03T07:34:51.915-07:00","lastPublishTime":"2025-05-03T07:43:13.409-07:00","readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:228573":{"__typename":"User","id":"user:228573","deleted":false,"uid":228573,"login":"Trismagistos","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2014-09-06T06:15:42.199-07:00"},"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/images/dS0yMjg1NzMtWkliYXN0?image-coordinates=0%2C0%2C1409%2C1409"},"rank":{"__ref":"Rank:rank:9"},"entityType":"USER","eventPath":"community:tghpe58374/user:228573"},"ForumReplyMessage:message:7169852":{"__typename":"ForumReplyMessage","uid":7169852,"id":"message:7169852","revisionNum":1,"author":{"__ref":"User:user:228573"},"readOnly":false},"Rank:rank:9":{"__typename":"Rank","id":"rank:9","position":20,"name":"Hero","color":"ED8B00","icon":null,"rankStyle":"FILLED"},"ModerationData:moderation_data:7169854":{"__typename":"ModerationData","id":"moderation_data:7169854","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7169854":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:228573"},"id":"message:7169854","revisionNum":1,"uid":7169854,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-nl"},"parent":{"__ref":"ForumReplyMessage:message:7169853"},"conversation":{"__ref":"Conversation:conversation:7169848"},"subject":"Re: Sims 4 valt steeds uit na laatste update.","moderationData":{"__ref":"ModerationData:moderation_data:7169854"},"body":"@sabiej Jammer genoeg moet ik je het antwoord voor je vraag over PS4 schuldig blijven. Ik speel de Sims 4 niet op een console.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"126","kudosSumWeight":0,"postTime":"2020-11-12T04:44:01.597-08:00","lastPublishTime":"2020-11-12T04:44:01.597-08:00","metrics":{"__typename":"MessageMetrics","views":2033},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-nl/category:the-sims-nl/category:ea-forums-nl/community:tghpe58374board:the-sims-4-technical-issues-nl/message:7169848/message:7169854","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:4689533":{"__typename":"User","id":"user:4689533","uid":4689533,"login":"CleoB_0026","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-11-12T05:13:04.977-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-1.svg?time=1721239493000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:4689533"},"ModerationData:moderation_data:7169857":{"__typename":"ModerationData","id":"moderation_data:7169857","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7169857":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4689533"},"id":"message:7169857","revisionNum":1,"uid":7169857,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-nl"},"parent":{"__ref":"ForumReplyMessage:message:7169853"},"conversation":{"__ref":"Conversation:conversation:7169848"},"subject":"Re: Sims 4 valt steeds uit na laatste update.","moderationData":{"__ref":"ModerationData:moderation_data:7169857"},"body":"

Het is de update zelf dit is eerder voorgekomen met warzone call of duty daar was ook een fout in de update die iedereen er de hele tijd uit gooide. Toen hebben ze de game weer geupdate en toen werkte alles weer. Hopelijk  gaan ze dat hier ook bij doen

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Ik hoop het ook heel vervelend dit ik wil gewoon lekker spelen haha

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"69","kudosSumWeight":0,"postTime":"2020-11-12T05:24:02.566-08:00","lastPublishTime":"2020-11-12T05:24:02.566-08:00","metrics":{"__typename":"MessageMetrics","views":711},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-nl/category:the-sims-nl/category:ea-forums-nl/community:tghpe58374board:the-sims-4-technical-issues-nl/message:7169848/message:7169859","repliesCount":1,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7169860":{"__typename":"ModerationData","id":"moderation_data:7169860","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7169860":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:228573"},"id":"message:7169860","revisionNum":1,"uid":7169860,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-nl"},"parent":{"__ref":"ForumReplyMessage:message:7169859"},"conversation":{"__ref":"Conversation:conversation:7169848"},"subject":"Re: Sims 4 valt steeds uit na laatste update.","moderationData":{"__ref":"ModerationData:moderation_data:7169860"},"body":"@marden33 Zou je jouw situatie en de specificaties van jouw computer hier willen opschrijven? Als het even kan zou je dan ook de DXDiag.txt willen bijvoegen? In deze link lees je hoe je die informatie kan verzamelen: https://help.ea.com/nl/help/pc/how-to-gather-dxdiag-information/
Hoe meer informatie we hebben hoe beter we je kunnen helpen.
Hartelijke groet.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2020-11-12T10:48:15.025-08:00","lastPublishTime":"2020-11-12T10:48:15.025-08:00","metrics":{"__typename":"MessageMetrics","views":712},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-nl/category:the-sims-nl/category:ea-forums-nl/community:tghpe58374board:the-sims-4-technical-issues-nl/message:7169848/message:7169860","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:4716153":{"__typename":"User","id":"user:4716153","uid":4716153,"login":"murdered_love","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-11-13T02:39:19.617-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-2.svg?time=1721239509000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:4716153"},"ModerationData:moderation_data:7169861":{"__typename":"ModerationData","id":"moderation_data:7169861","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7169861":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4716153"},"id":"message:7169861","revisionNum":1,"uid":7169861,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-nl"},"parent":{"__ref":"ForumReplyMessage:message:7169853"},"conversation":{"__ref":"Conversation:conversation:7169848"},"subject":"Re: Sims 4 valt steeds uit na laatste update.","moderationData":{"__ref":"ModerationData:moderation_data:7169861"},"body":"

Ik heb exact hetzelfde probleem.

Spel al opnieuw geinstalleerd. Alles up-to-date.

Ps4 al laten initialiseren.

Alle mogelijke oplossingen die ik op het internet vind geprobeerd. Niets werkt.

Ik krijg steeds foutcode ce-34878-0.

Denk ook dat fout in update zit.

Sinds voorlaatste update op ps4 ondervind ik de problemen en ook enkel wanneer ik de Sims 4 speel.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2020-11-13T02:45:39.040-08:00","lastPublishTime":"2020-11-13T02:45:39.040-08:00","metrics":{"__typename":"MessageMetrics","views":695},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-nl/category:the-sims-nl/category:ea-forums-nl/community:tghpe58374board:the-sims-4-technical-issues-nl/message:7169848/message:7169861","repliesCount":8,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7169862":{"__typename":"ModerationData","id":"moderation_data:7169862","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7169862":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4716153"},"id":"message:7169862","revisionNum":1,"uid":7169862,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-nl"},"parent":{"__ref":"ForumReplyMessage:message:7169861"},"conversation":{"__ref":"Conversation:conversation:7169848"},"subject":"Re: Sims 4 valt steeds uit na laatste update.","moderationData":{"__ref":"ModerationData:moderation_data:7169862"},"body":"

Ook valt mijn geluid in het spel soms volledig weg. Dit werkt dan pas terug nadat de game heropgestart word.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"110","kudosSumWeight":0,"postTime":"2020-11-13T02:48:31.286-08:00","lastPublishTime":"2020-11-13T02:48:31.286-08:00","metrics":{"__typename":"MessageMetrics","views":694},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-nl/category:the-sims-nl/category:ea-forums-nl/community:tghpe58374board:the-sims-4-technical-issues-nl/message:7169848/message:7169862","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7169863":{"__typename":"ModerationData","id":"moderation_data:7169863","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7169863":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:228573"},"id":"message:7169863","revisionNum":1,"uid":7169863,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-nl"},"parent":{"__ref":"ForumReplyMessage:message:7169861"},"conversation":{"__ref":"Conversation:conversation:7169848"},"subject":"Re: Sims 4 valt steeds uit na laatste update.","moderationData":{"__ref":"ModerationData:moderation_data:7169863"},"body":"@murdered_love, @sabiej, @CleoB_0026 Op dit moment wordt er gekeken naar een oplossing voor het herhaaldelijk crashen van De Sims 4 op PS4. Er is nog geen Nederlandse tekst voor handen daarom geef ik jullie hierbij de link naar de Engelse tekst: https://simscommunity.info/2020/11/12/the-sims-team-is-investigating-sims-4-crashes-on-pc-and-ps4/","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2020-11-13T03:46:51.119-08:00","lastPublishTime":"2020-11-13T03:46:51.119-08:00","metrics":{"__typename":"MessageMetrics","views":683},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-nl/category:the-sims-nl/category:ea-forums-nl/community:tghpe58374board:the-sims-4-technical-issues-nl/message:7169848/message:7169863","repliesCount":6,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:4735822":{"__typename":"User","id":"user:4735822","uid":4735822,"login":"IreallylovePCsi","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-11-13T04:01:54.074-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-5.svg?time=1721239561000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:4735822"},"ModerationData:moderation_data:7169864":{"__typename":"ModerationData","id":"moderation_data:7169864","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7169864":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4735822"},"id":"message:7169864","revisionNum":1,"uid":7169864,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-nl"},"parent":{"__ref":"ForumReplyMessage:message:7169863"},"conversation":{"__ref":"Conversation:conversation:7169848"},"subject":"Re: Sims 4 valt steeds uit na laatste update.","moderationData":{"__ref":"ModerationData:moderation_data:7169864"},"body":"

Ik heb ook precies hetzelfde na de update op mijn laptop (Windows). Nog nooit problemen mee gehad en nu ineens valt het telkens weg. Van alles geprobeerd maar niks helpt..

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"173","kudosSumWeight":0,"postTime":"2020-11-13T04:11:59.516-08:00","lastPublishTime":"2020-11-13T04:11:59.516-08:00","metrics":{"__typename":"MessageMetrics","views":678},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-nl/category:the-sims-nl/category:ea-forums-nl/community:tghpe58374board:the-sims-4-technical-issues-nl/message:7169848/message:7169864","repliesCount":5,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7169865":{"__typename":"ModerationData","id":"moderation_data:7169865","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7169865":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:228573"},"id":"message:7169865","revisionNum":1,"uid":7169865,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-nl"},"parent":{"__ref":"ForumReplyMessage:message:7169864"},"conversation":{"__ref":"Conversation:conversation:7169848"},"subject":"Re: Sims 4 valt steeds uit na laatste update.","moderationData":{"__ref":"ModerationData:moderation_data:7169865"},"body":"@IreallylovePCsim Als het goed is dan heb je ook de vraag bij de patchupdate gekregen of je een Visual Studio 9 beta wilde installeren. Dit bestand en de drivers heb je nodig om De Sims te kunnen spelen.
De bestanden die je aangeeft kan je downloaden bij Windows. Hier vind je de link naar de runtime: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

Kies dan, afhankelijk van de snelheid van je computer, voor de versie die het best bij jouw systeem past en installeer die.
Meestal zijn dat de eerste twee: x86: vc_redist.x86.exe en x64: vc_redist.x64.exe alleen als je een van de aller nieuwste computers hebt is het verstandig om de laatste te installeren.

Als je die al hebt gedownload dan kan het zijn dat je computer wat moeite heeft met de systeemeisen voor De sims 4:
https://help.ea.com/nl-nl/help/the-sims/the-sims-4/the-sims-4-system-requirements/
Als jouw computer daar wel aan voldoet, zou je dan bij je volgende reactie in ieder geval een DxDiag. txt willen meesturen? Hier lees je hoe je zo'n bestand kunt maken: https://help.ea.com/nl/help/pc/how-to-gather-dxdiag-information/.

Veel plezier met spelen. 😉","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2020-11-13T04:40:57.237-08:00","lastPublishTime":"2020-11-13T04:40:57.237-08:00","metrics":{"__typename":"MessageMetrics","views":666},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-nl/category:the-sims-nl/category:ea-forums-nl/community:tghpe58374board:the-sims-4-technical-issues-nl/message:7169848/message:7169865","repliesCount":4,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7169866":{"__typename":"ModerationData","id":"moderation_data:7169866","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7169866":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4735822"},"id":"message:7169866","revisionNum":1,"uid":7169866,"depth":8,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-nl"},"parent":{"__ref":"ForumReplyMessage:message:7169865"},"conversation":{"__ref":"Conversation:conversation:7169848"},"subject":"Re: Sims 4 valt steeds uit na laatste update.","moderationData":{"__ref":"ModerationData:moderation_data:7169866"},"body":"

@Trismagistos Hi! Mega bedankt voor je reactie. Ik ben helaas niet zo technisch aangelegd maar ik heb het meeste een soort van uit kunnen voeren. Ik had eerst zoals op andere forums werd aangegeven de cache leeggehaald. Dat hielp niet. Ik heb wel een DxDiag.txt weten te krijgen, hopelijk kan je daar iets in vinden. 

Ook probeerde ik dus de x86: vc_redist.x86.exe te downloaden, alleen geeft hij aan het einde aan dat het niet lukt en dat er al een download gaande is (er staat niks aan onder Taakbeheer).

Ook probeerde ik nog in Orgin zelf de game te \"repareren\" alleen hier loopt hij dus halverwege vast met de melding dat er een overwachte installatiefout is. Hierbij loopt mijn laptop helemaal vast en begin ik weer bij het begin..

In de bijlage het DxDiag.txt bestand. Als je nog iets nodig hebt, let me know!

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@IreallylovePCsimIk heb even heel snel naar jouw DxDiag gekeken en er missen een heleboel gegevens. Dat komt misschien wel omdat je heel veel processen tegelijkertijd uit wilde voeren. Een heel belangrijk gegeven komt wel naar voren. Het interne geheugen van jouw computer is net aan voldoende voor de Sims 4 als je het op de laagste grafische stand laat spelen. Kijk alsjeblieft ook even op de site van 'Can You Run It' en draai dat programma pas als er niets meer op de achtergrond wordt geïnstalleerd of nog wordt opgestart.
Hier vind je de website: https://www.systemrequirementslab.com/cyri
Als het even kan, test je je computer t.o.v. De sims 4.
Zou je mij een screenshot willen sturen van de uitkomsten dan kan ik het een en ander aan je uitleggen.

Als je toch iets meer van techniek weet, kijk dan even naar de specificaties van jouw computer en zet die af tegen de minimale systeemeisen van De Sims 4.

Neem vooral de tijd voor het uitvoeren van elke stap. Het interne geheugen van jouw pc is net 4 Gb en daarin moeten alle programma's een plaats krijgen.

Laat maar wat weten als je zover bent.

Hartelijke groet.

Misschien wordt het tijd om naar een krachtigere computer om te kijken.
Laat me

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@Trismagistos Thanks! Ik heb zojuist de \"Can I run it\" test gedaan en voor zo ver ik kan zien zou het moeten lukken. Echter heb ik nog nooit eerder problemen gehad (ook niet dat mijn laptop traag is tijdens het spel of vastloopt. Het gaat altijd heel smooth). In de bijlage heb ik de printscreen gedaan. De run is uitgevoerd over alleen de basisgame van The Sims 4, niet met alle uitbereidingen er bij.

Verder liep mijn laptop heel erg vast door het \"repareren\" van de game in Origin. Deze heb ik afgesloten en nu is het mij ook gelukt om de x86: vc_redist.x86.exe te downloaden en deze is succesvol afgerond. Tevens is mijn laptop ook helemaal opnieuw opgestart dus zou alles nu verwerkt moeten zijn. Ik ga gelijk even kijken of het iets geholpen heeft!

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@IreallylovePCsimAls je ook nog deze grafische drivers download en installeert https://downloadcenter.intel.com/product/96551/Intel-HD-Graphics-620 moet het volgens mij weer helemaal gaan lukken.

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