November 2017
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? S8
OS Version G950USQU1AQJH
Ally Code: (Find it here: http://bit.ly/AllyCode ) 324-642-196
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Cannot download new client
Steps: How can we find the bug ourselves? unsure
Connection Type Wifi
Please select your region North America
Country usa
At login I get a message that 'There is a new client available' . I click ok and it links to the Google Play Store, and says 'your device isn't compatible with this version'.
I have cleared storage and restarted
I have cleared Google Play cache and data
I have update the phones system.
I am afraid to uninstall the app, because I cannot search because my device is not compatible. I have mentioned this on another thread and been ignored.
How should I proceed?
November 2020
I just got a new phone a LG k22 and in says device not compatible