your device isn't compatible with this version S8

by zippydclown
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Original Post

your device isn't compatible with this version S8

★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? S8
OS Version G950USQU1AQJH
Ally Code: (Find it here: http://bit.ly/AllyCode ) 324-642-196
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Cannot download new client
Steps: How can we find the bug ourselves? unsure
Connection Type Wifi
Please select your region North America
Country usa

At login I get a message that 'There is a new client available' . I click ok and it links to the Google Play Store, and says 'your device isn't compatible with this version'. 

I have cleared storage and restarted

I have cleared Google Play cache and data

I have update the phones system.

I am afraid to uninstall the app, because I cannot search because my device is not compatible. I have mentioned this on another thread and been ignored.

How should I proceed?

Message 1 of 2 (186 Views)

Re: your device isn't compatible with this version S8

★★★ Newbie

I just got a new phone a LG k22 and in says device not compatible 

Message 2 of 2 (92 Views)