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wired xbox controller PC disconnects randomly during gameplay. unplayable

by FoolyCooly210

Original Post

wired xbox controller PC disconnects randomly during gameplay. unplayable

★★★ Newbie

Product: Apex Legends
Please specify your platform model. PC
AMD or Nvidia Model Number AMD FX(tm)-8350
Enter RAM memory size in GB 32GB
What is your gamertag/PSN ID/EA Account name? FoolyCooly210
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. any part
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. in a firefight or looting
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? ( hh:mm) 01/10/2019 4:00pm
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? my controller just disconnects or is unresponsive in the middle of the game or in the lobby.
What should be happening instead? the controller should work just fine. it never did that before.
Steps: How can we find the bug ourselves? plug a xbox controller in the pc and while playing it should just randomly cut your controls off even the it never says it disconnects

xbox one controller wired to pc. randomly disconnects during gameplay or becomes unresponsive never happened before until today. makes me switch to mouse and keyborad to gain control. 

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