why my game kick me because they give me a connection error each second
by 590fOriginal Post
why my game kick me because they give me a connection error each second
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? EL_CRIQUILLADOR2
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Banchy Duran user Id/ gamer tag ID is EL_CRIQUILLADOR2
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? octane he is my main
Which Legends were your squad mates using (if applicable)? I'm playing alone
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. no recuerdo I dont remember
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. just playing, running and the game kick me
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 2 como mucho
When did this happen? (dd.mm.yy hh:mm) 04/05/2021
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? a connection to server time out(code:net)
What should be happening instead? no se I don't know
Steps: How can we find the bug ourselves? no se, solo se que no tengo la mejor internet pero siempre jugaba bien con ella
- tengo un buen ping 70-80 is a good ping to play but the game kick me because they give me a error and I don't know why this happened
Accepted Solution
Re: why my game kick me because they give me a connection error each second
Hey there,
We should try out some connection troubleshooting to see if we can help with the errors you've been seeing.
When you have the chance I recommend starting off with the basic connection troubleshooting steps from the EA Help website. Those steps can fix a lot of the most common issues we see, but if you are still having any problems afterward check out the PlayStation-specific steps as well.
Let me know if you are still having any issues after that. Thank you!
/Kent
All Replies
Re: why my game kick me because they give me a connection error each second
Hey there,
We should try out some connection troubleshooting to see if we can help with the errors you've been seeing.
When you have the chance I recommend starting off with the basic connection troubleshooting steps from the EA Help website. Those steps can fix a lot of the most common issues we see, but if you are still having any problems afterward check out the PlayStation-specific steps as well.
Let me know if you are still having any issues after that. Thank you!
/Kent
