the mysterious benefactor sims mobile career freeze [ Edited ]

[Sheepandale]

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Huawei P30
OS Version Android 9.0 (Pie)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I'm at level 5/10 but I can't advance further. Even though I reached level completion, the game doesn't allow me to unlock the next level. I tried performing all types of shifts, switching among careers but it's still showing as locked. Nothing helps.
What do you expect to see? Being able to advance further.
Connection Type Wifi
Please select your region Europe
Country Romania

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Here's a preview from my game screen

[Ilois4]

@Sheepandale Hi, try leaving your sim free from events and restart the app. It says your sim is already in the event, so when reopening the app, it might pop up as finished with the event (pink check mark).