star card bug [ Edited ]

[IIIZekr0m]

Product: Star Wars Battlefront II
Platform:Microsoft XBOX One
What is your issue related to? General
Summarize your bug When i go to the collection tab and go to the armor class. You can chose 3 starcards doe it, but one of these starcards is a heavy class card and i can’t get rid of it.
What is your gamertag/PSN ID/EA Account name? IZekr0m
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug?
What time did you see the bug? (HH:MM AM/PM)
In what game mode did the bug occur? Galactic Assault
What is your time zone?
Steps: How can we find the bug ourselves? No clue, cant remember how this happend.
What happens when the bug occurs? I can only select 2 cards for the armor class
What do you expect to see?
Please select your region Europe
AMD or Nvidia Model Number

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Trooper/armor star card bug

[EA_Ataashi · Accepted solution]

Hi @IIIZekr0m

We've had a few players reporting the similar problem. It's a data sync issue. You will have to remove the saved data (including cloud saves) from your console to fix it. Please bear in mind that this process will NOT remove any of your multiplayer progress (unlocked Star Cards, skins, etc.), however you might lose Arcade or Singleplayer progression.

/Ataashi

[EA_Ataashi · Accepted solution]

Hi @IIIZekr0m

We've had a few players reporting the similar problem. It's a data sync issue. You will have to remove the saved data (including cloud saves) from your console to fix it. Please bear in mind that this process will NOT remove any of your multiplayer progress (unlocked Star Cards, skins, etc.), however you might lose Arcade or Singleplayer progression.

/Ataashi

[IIIZekr0m]

Thank you very mich.

btw only my arcade reset so am good on campaign

[EA_Ataashi]

I'm happy to hear that @IIIZekr0m 

Thanks for coming back and confirming the solution.

Good luck on the battlefront!

/Ataashi

[Skapaty_Potkan]

I play on PC, not Xbox

[EA_Ataashi]

Hey @Skapaty_Potkan 

We also have a workaround for PC 

Could you please follow the instructions from this post?

/Ataashi

[pszyjgntv2de]

Thanks I did what you said now all my things are gone (levels) and just everthing