sims will not perform ANY action, gets frozen.

by LizBuilds
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Original Post

sims will not perform ANY action, gets frozen.

★★★★★ Novice

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.77.131.1230
What expansions, game packs, and stuff packs do you have installed? All but Bantu
Steps: How can we find the bug ourselves? Just launch the game and tell a sim to complete a task.
What happens when the bug occurs? Nothing happens. The sims, animals, wildlife, and NPCs are all frozen in one spot. Kid never comes from school.
What do you expect to see? The game to … run??
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Bought cottage living.

Will not allow me to attach a video, is there a separate forum to complain about how badly this site is run too?

Message 1 of 6 (545 Views)

Re: sims will not perform ANY action, gets frozen.

Hero
@LizBuilds How big is your save game ? Do you have lots of empty households in your household manager ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 6 (511 Views)

Re: sims will not perform ANY action, gets frozen.

★★★★ Guide

I'm having this issue too.  I'll give a sim a task and they seem to get stuck and won't do anything.  I usually have to reset them to get them moving again.  I checked the household manager and I do not have any empty households.  My save file is 20 mg, so not too big. 

 

The queue has been having issues for a long time and seems to keep getting worse.  It really needs to be looked at.  If another sim is going to talk to my sim, it should show in the queue so I know why my sim is just standing around.  If I cancel something in the queue, my sim should not do the thing I cancelled.  If I tell my sim to do something, it should not cancel from the queue by itself.  

 

This new issue seems different but I felt the need to vent about the queue in general. 

Message 3 of 6 (491 Views)

Re: sims will not perform ANY action, gets frozen.

★★★ Novice

I have the same issue. I cannot even progress through time, the clock doesn't move, even after using the keyboard numbers and click on the play speeds. My chickens are moving and the cows that are sleeping in the barns have the moving zzzs, but that is it. 

Message 4 of 6 (472 Views)

Re: sims will not perform ANY action, gets frozen.

★★★★ Guide

Today's patch seems to have helped this issue.

Message 5 of 6 (456 Views)

Re: sims will not perform ANY action, gets frozen.

Community Manager (retired)

Could anyone experiencing this issue possibly share a save file where you've seen it occur? You can DM me the link to your save, thanks so much!

 

Instructions for sharing your save: http://answers.ea.com/t5/The-Sims-4-Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Tea...


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Message 6 of 6 (382 Views)