sims 4 family tree cant see some sims even when they are alive

by FleckchenErde
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Original Post

sims 4 family tree cant see some sims even when they are alive

★★★ Newbie

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.99.264.1030
What expansions, game packs, and stuff packs do you have installed? Cats and Dogs
Steps: How can we find the bug ourselves? The bug occurs in my sims family tree, no matter which sim i click on.
What happens when the bug occurs? Every family member is shown but some dont have their image shown and it doesnt say their name or relationship when you hover over it, meaning you cant really see what sim it is. This also occurs with sims who are still alive.
What do you expect to see? All family members
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No

 

Some family members are greyed out and it isnt shown who the sim is even though they are still alive and live in the same household. The picture of the sim doesnt show, nor does it show any details about the sim such as name, occupation or relationship.

 

 

The same bug occurs, even when mods are disabled

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