restarting house [ Edited ]

[resaucequatch11]

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iphone 13
OS Version 16.3.1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? on my account, when you try to restart your house by hitting the construction button it says estella is busy
What do you expect to see? when you hit the restart button for the house, it says estella is busy. usually you can hit the button but it is grey and you cannot click it at all. it says estella is busy which enables me from resetting it.
Connection Type Wifi
Please select your region North America
Country United States

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it says estella is busy when i try to redo my house by tearing it all down. the button to do so is grey and when i try hit it, it says estella is busy. she is an old sim i removed and got rid of, i even sent her to retirement and she never left . even when i haven’t played this game for months which i stopped because of this issue, it still says i cant redo it. i gave my player ID to help with accessing anything. the second photo is what you see and estelle in the back. i have no control on her and nothing happens when i tap on her. 

[SalixCat - Removed Player ID screenshot. This is considered private info - please don't share private info on Answers HQ since these boards are publicly visible.] 

[SalixCat]

@resaucequatch11 Was Estelle busy already before you retired and removed her from your household?

I'm thinking that if Estelle is still a contact on any of your playable or passive Sims, one of them could ask her to do something different and maybe the bulldoze function will work. It could be anything, like sitting together to chat.