receiving 0 Kylo Ren shards [ Edited ]

[nommer100]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy s7
OS Version 7.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 513-343-746
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Today and yesterday I have received 0 shards for Kylo Ren for "Cantina Battles: Battle 6-C Normal (12 energy)". I have multi simmed 30 or more battles and have not gotten even 1 shard. Before yesterday I was averaging about a 33% drop rate so I should have gotten around 10 shards but I got 0, not even 1....
Steps: How can we find the bug ourselves? Use sim tickets for Cantina Node 6-C
Connection Type Wifi
Please select your region North America
Country

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[nommer100 · Accepted solution]

looks like it was just really bad luck, got shards again after a few more days but still really low

[nommer100 · Accepted solution]

looks like it was just really bad luck, got shards again after a few more days but still really low