razer viper 8khz mouse

[ak1tsuki]

Product: 顶点图
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number amd 3600 nvidia 1080ti 16GB DDR4
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? citrusleg
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. mouse
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. in the game
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? several weeks
When did this happen? (dd.mm.yy hh:mm) within the next few days
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? razer viper 8KHZ moues rotating the angle of view in the game can be frustrating
What should be happening instead? Using this mouse
Steps: How can we find the bug ourselves? Using this mouse

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hope to deal with the problem as soon as possible

[Denmer]

Tacking on my own submission to this one due to same issue.

Product: Apex Legends
Platform: PC
Please specify your platform model. PC
AMD or Nvidia Model Number. AMD 5600x and AMD 6800 XT Auros
Enter RAM memory size in GB. 32GB
What is your gamertag/PSN ID/EA Account name? Denmer
Are you using any software with an overlay? No. Everything is disabled, including Origin overlay.
Which Legend were you playing (if applicable)? N/A
Which Legends were your squad mates using (if applicable)? N/A
Where did the issue occur? Occurs throughout the whole game. In game, in main screen.
Which part of the map or menu were you in? N/A
What were you doing when the issue occurred? Issue occurs simply moving the mouse while running at 8khz polling rate. 
Did your squad mates also experience the issue? N/A
How many matches had you played in a row before the issue occurred? Happens immediately upon switching to a 8khz mouse.
How often does the bug occur? Whenever you move the mouse.
How severe is your issue? Makes game near unplayable.
What happens when the bug occurs? Moving the Razer Viper 8khz in any section of the game causes FPS drop/stall. Highest I can remember seeing is 96ms frame response time. Issue has been reported on other sites. No one seems to know what causes it. Some say they were able to fix the issue by disabling Origin Overlay or playing through Steam instead(haven't tried that one) but the rest still have issues. The only other option people having issues really have at the moment is to drop the polling rate to 4khz. I think someone mentioned this issue also being caused by the anti-cheat program in another game. Don't know if that is the case here.
What should be happening instead? Move the mouse without massive frame drops/stalls.
Steps: How can we find the bug ourselves? Use a 8khz mouse in Apex. Move mouse in any screen with objects in motion and you should see FPS stalls, more noticeable with repeated rapid mouse movement. Drop polling rate from 8khz to 4khz in Razer Synapse, problem vanishes.