June 2020 - last edited June 2020
Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone XR
OS Version 13.5.1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I have the heirloom for the pumpkin spice lovers story (and one of my retired sims has completed the story) but I can't see it as an option for my sims anymore.
What do you expect to see? Ability to start Pumpkin Spice Lovers relationship story
Connection Type Wifi
Please select your region Europe
Country United Kingdom
Additional feedback
I can't see any of the Pumpkin Spice rewards in my storage, and I can't even see it as a relationship story in the "All Stories" option. Attached a picture of the unlocked heirloom.
June 2020 - last edited June 2020
@SimBieSim Can you show a photo of the finished/ongoing pumpkin spice relationship story for your sim who has completed this relationship story?
You can file a report thru in-game settings so EA Help can assist you :-)
June 2020
June 2020
@SimBieSim could you post a screenshot of the heirloom? It should be in inventory.
June 2020 - last edited June 2020
@SalixCat I can’t see the heirloom (pumpkin spice storybook) in my inventory. I’m attaching a picture of the unlocked story tho!
December 2020
@crbradway Could you send me a PM with your Player ID so I can take a look?
December 2020
Sent. Thanks for looking into it for me.
December 2020