opening loot box while queuing a match, result don't get items.

by Pkinnie
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Original Post

opening loot box while queuing a match, result don't get items.

★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA 1050ti
Enter RAM memory size in GB 4gb
What is your gamertag/PSN ID/EA Account name? phakhin_9
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Nagizza
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. opening loot box screen
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. queuing match
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 10+
When did this happen? (dd.mm.yy hh:mm) 21/2/19 02:00-03:00 sea server
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? don't get any item ( i might miss understand but normally when you get items you will see red dot on armor or legend whatever but i don't see anything)
What should be happening instead? get items
Steps: How can we find the bug ourselves? opening loot box while in party(not party leader) and do queuing match then being force in to the game exactly when you getting item(doesn't show which item yet but saw some light I saw 1 epic 1 rare 1 white).

tl:dr , opening apex loot box while getting match then being force into the game when items are showing up( not show yet which one but saw some light). after the match end you will get nothing( at least, i don't see red dot).

 

in my case, if you cant find which loot box i has the issue. it's the last one.

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Re: opening loot box while queuing a match, result don't get items.

★★★ Newbie

have the same issue. Did not get the loot from loot box when game started while loot box animation was playing. Please check

Message 2 of 2 (391 Views)