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not receiving credit or coins for completing mut master objective list

by tobyobie1
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Original Post

Mut Master Stats

★★★★ Novice

Product: Madden NFL 19
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? YaJuana_LygmaBoughs
Date/time issue occurred 4-15-2019 9:30 P.M est.
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug I cometed the first 9 mut master stats the 10th is complete the list. It will not give me credit for the last nor the coins 25k. Once i recieve those clins i am to get another 250k for cometing tje entire list. EA tells me to post on here not thier problem.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Randomly happens
What happens when the bug occurs? See screen shot didnt get coins and shows that item 10 on list is incomplete
What do you expect to see? I expect the coins i have earned as well as compensation it has been 5 days and no resolution.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card? n/a
Enter RAM memory size in GB N/a

N/a

Message 11 of 18 (207 Views)

Re: Mut Master Stats

★★★★ Novice
Finally did the 1250 tackles and I'm in the same position as you, only 9/10 challenges complete showing.
Message 12 of 18 (183 Views)

Re: not receiving credit or coins for completing mut master objective list

★★★★ Novice
Feel cheated out of 250k coins, completed the tackles solo last night, reported problem but hitting a brick wall with any solutions
Message 13 of 18 (190 Views)

Re: not receiving credit or coins for completing mut master objective list

★★★★ Novice

I’m in the same boat. I completed the objectives last Monday and have been given the run around. Talked with customer service on 4 different occasions. 

Message 14 of 18 (168 Views)

Re: not receiving credit or coins for completing mut master objective list

★★★★ Novice

At least you've had a reply lol. Not heard anything back  It needs resolving one way or another, poor communication to say the least... 

Message 15 of 18 (162 Views)

Re: Mut Master Stats

Community Manager

@DABEAVE72 

If you hit L1 and R1 (or LB and RB on Xbox) you'll see that there are more objectives you need to complete. There are 46 total objectives and it's divided up into 3 sections. 

/Blueberry

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Message 16 of 18 (127 Views)

Re: not receiving credit or coins for completing mut master objective list

[ Edited ]
★★★ Newbie

I've contacted them 2 times in the past 24hrs and they keep ending the chat it's making me mad cause I've spent a lot of time doing these objectives. I've sent pictures and everything and still nothing 

Message 17 of 18 (103 Views)

Re: Mut Master Stats

★★★ Newbie

That's what mine did 2 I'm mad I still haven't received anything yet 

Message 18 of 18 (98 Views)

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