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not receiving credit or coins for completing mut master objective list

by tobyobie1
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not receiving credit or coins for completing mut master objective list

★★★★ Novice

Product: Madden NFL 19
Platform:Sony Playstation 4
Which console generation do you have? Playstation 4 Pro
What is your gamertag/PSN ID? tobyobie1
Date/time issue occurred nov 11 2018/ 10am est
What type of issue do you have? Exploit
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug didn't receive my 25,000 coins for completing the mut master objective list and additional 250,000 coins for completing the entire list
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? check my mut master stats
What happens when the bug occurs? i'm not receiving the 25,000 or 250,000 coins for completing the mut stat list
What do you expect to see? i want to receive the coins i worked for
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card? dont know
Enter RAM memory size in GB 1000 gb

I completed the first 9 mut master stats and im not getting credit for completing the list and receiving the 25,000 coins or additional 250,000

Message 1 of 18 (1,045 Views)

Accepted Solution

Re: not receiving credit or coins for completing mut master objective list

Community Manager

Hey @tobyobie1

 

If you're missing any coins or other rewards after completing objectives please reach out to our Live-Support team here so they can pull up your account and make sure you get what you earned.

Congrats on completing that and good luck this season! 

 

 

/Blueberry

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Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
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Message 3 of 18 (1,012 Views)

All Replies

Re: not receiving credit or coins for completing mut master objective list

★★★★ Novice

have anyone else had the problem

Message 2 of 18 (1,024 Views)

Re: not receiving credit or coins for completing mut master objective list

Community Manager

Hey @tobyobie1

 

If you're missing any coins or other rewards after completing objectives please reach out to our Live-Support team here so they can pull up your account and make sure you get what you earned.

Congrats on completing that and good luck this season! 

 

 

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------
Message 3 of 18 (1,013 Views)

Re: not receiving credit or coins for completing mut master objective list

★★★★ Novice

hello @EA_Blueberry... i contacted them twice before your reply, and all the offered as help was for me to restore my licenses, restart my ps4, do a system rebuild and restart my internet... which i did several times with no solution to my problem. oh yeah and they say keep playing the game and it will process... well its been over 48 hours since i completed the final objective, ive play 15-20 games in mut, sold stuff in the auction, completed two daily and the weekly challenge and everything is working besides my credit for completing the mut master stat list and receiving the coins for doing so.

Message 4 of 18 (1,004 Views)

Re: not receiving credit or coins for completing mut master objective list

★★★★ Novice
im having the same problem. it all started when i completed it and then had a conection error and signed back in to see it wasnt rewarded to me.
Message 5 of 18 (926 Views)

Re: not receiving credit or coins for completing mut master objective list

[ Edited ]
★★★★ Novice

Same thing just happened to me on Christmas. EA live support claims they’re going to check on it.. yeah right lol 

Message 6 of 18 (892 Views)

Re: not receiving credit or coins for completing mut master objective list

★★★★ Newbie
I'm having this issue and we're in April 2019 now, they still haven't fixed it
Message 7 of 18 (710 Views)

Re: not receiving credit or coins for completing mut master objective list

★★★★ Newbie

Yes, still having this problem and EA tech support is giving me the "restart system, unplug system and modem" like this is my first system I've ever owned. Everyone knows the "blow into the cartridge" tricks. Fix the problem and give me my coins. I spent too much time and money for this crap to happen.

Message 8 of 18 (675 Views)

Re: not receiving credit or coins for completing mut master objective list

★★★★ Novice
hello i have had the same issue been 4 days on chat and sent in screen shots the solution was to come here in post on this thread has anyone gotten any resolution
Message 9 of 18 (580 Views)

Re: not receiving credit or coins for completing mut master objective list

★★★★ Novice

Did Ea ever fix your coins oris it just something they plan on ignoring.

 

Message 10 of 18 (574 Views)

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