no heirloom after 550+ packs!

by peakses
Reply

Original Post

no heirloom after 550+ packs!

★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1660 SUPER
Enter RAM memory size in GB 8GB
What is your gamertag/PSN ID/EA Account name? Peakses
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. in menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. opening packs
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? i opened over 550 boxes on this account and didnt get a heirloom, and yes i oppened them all in the same day...
What should be happening instead? i shouldget an heirloom probaply?
Steps: How can we find the bug ourselves? idk

Hello, i just opened 550+ packs inside 24h and no heirloom!!! how can i get it or what should i do next, please help me.

Message 1 of 2 (159 Views)

Re: no heirloom after 550+ packs!

Community Manager
@peakses Hey there, cases like this tend to be miscalculations, it's easy to lose track when opening large numbers of packs.
It looks like you got some shards not long after this post, so it sounds like that might be a factor here too.
David.png
Stay and Play.png
Message 2 of 2 (126 Views)