missing content
by Shoepreme369959Original Post
missing content
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? Shxepreme
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Juulzap
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? wattson
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. waiting for my rewards
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? i don’t know
When did this happen? (dd.mm.yy hh:mm) 31.05.2021
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? I have 100% completed the arena flash challenge, where you get the free wattson and blood hound skin, but didn’t receive them.
What should be happening instead? I should’ve got the rewards
Steps: How can we find the bug ourselves? Just send me the rewards i guess...
I took a picture of the bar completely filled, and pictures of the max amount of bloodhound and wattson skins i have. If i had the event skins the amount of max skins would go up by 1 but i don’t.
Accepted Solution
Re: missing content
Hi there, @Shoepreme369959.
For help with missing content, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!
All Replies
Re: missing content
Hi there, @Shoepreme369959.
For help with missing content, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!
