loss of sound

[cwhitewlf1]

Product: Command & Conquer: Rivals
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Motorola x830c
OS Version Android 4.4.4
What is your Player ID? cwhitewlf1
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug when I start a skirmish the game knocks my jvc Bluetooth headphones offline and I have to wait till my phone reconnects to hear sound.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country usa

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also been a player of c&c since Westwood thanks for making this game I can't wait till it's completely finished

[EA_Grasshopper · Accepted solution]

Hey @cwhitewlf1 Thanks for reporting! I'll investigate this further

[EA_Grasshopper · Accepted solution]

Hey @cwhitewlf1 Thanks for reporting! I'll investigate this further

[SLANI92]

Every so often in beta mode I've got the sound keeps cutting off ??

[vinnyhartlove]

I'm having the same issue right now today is October 16th 2018 and I do not have any volume or any sound effects in my game right now after doing an update

[Sergionaters]

I play with Samsung A5 2017 and after the Update is no Sound...

[jonnyb1983]

Same here I have a ThinQ G7 android phone.  Since this update today October 16th there has been no sound whatsoever on loading rivals or when viewing screens in game or battles in game.

 I have attempted to restart phone uncheck all sound boxes in game and restart game and check the boxes then restart the game again still with no sound.