items don't show up in the household inventory

[Brittbeeldman]

Product: The Sims 4
Platform:PC
Which language are you playing the game in? Nederlands
How often does the bug occur? Every time (100%)
What is your current game version number? newest update
What expansions, game packs, and stuff packs do you have installed? Get to work, get together, eco lifestyle, snowy escape, discover university, island living, get famous, seasons, cats and dogs, city living, realm of magic, strangerville, jungle advernture, parenthood, vampires, dine out, spa day, outdoor retreat, paranormal, nifty knitting, tiny living, moschino, laundry day, fitness, bowling night, vintage glamour, movie hangout
Steps: How can we find the bug ourselves? Putting things in the houshold inventory by for example crafting or dumpster diving and them not getting in the household inventory
What happens when the bug occurs? Things being made or collected don't appear in the household inventory
What do you expect to see? I expect to see the things made and collected to show up in the inventory. This also goes for things collected from promotions.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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In my non basegame game, I have a problem where when a make things like carperts or when I get new stuff from for example work, nothings shows up in my household inventory. When I tried doing the same on my basegame safe, it did show up. Does anyone know how to fix this the easy way?

[crinrict]

@Brittbeeldman Did you test without mods yet ? Make sure to delete the localthumbcache file after removing them.

[Brittbeeldman]

I have tested it on a basegame world. However, I wasn't even able to place any bought items. So I found out that that's now also a problem. I can put down stuff that has made it to the household inventory, however I can't buy new stuff.

[crinrict]

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

• Options.ini (or just re-set all your settings manually)
• Tray Folder
• Screenshots/Videos/Custom music
• Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
• Custom content like clothing, hair, skins, make up ....
• ConfigOverride, if you have your own configuration files.
• Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

[crinrict]

@Brittbeeldman Are you still having issues with this ?

[crinrict]

@Brittbeeldman Moving this to tech for further troubleshooting