iPhone XS Max can't read arena ranks... Again

[jaredb03]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone XS Max
OS Version 12.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 989547899
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Names are overlapped and can't make out who is where.
Steps: How can we find the bug ourselves? Open the arena ranks on an iPhone XS Max
Connection Type Wifi
Please select your region North America
Country USA

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Just look at picture and you will know the problem. This was a problem when the iPhone XS Max came out and got fixed but now the problem is back. 

[EA_HighCommand · Accepted solution]

Hi @jaredb03,

We already flagged this as a bug.

[CG_MindTricks]

Hey, we checked this on iPhone XS Max and the Leaderboard is displayed correctly. Can you please try to reinstall the game and let me know if it fixes the issue?

Thank you.

[jaredb03]

Yet again after hoping this latest update would fix the issue it did not. I have removed and reinstalled swgoh on my iPhone XS Max which didn't help. I have also restored all display settings which also did not help. 

[EA_HighCommand · Accepted solution]

Hi @jaredb03,

We already flagged this as a bug.

[jaredb03]

Yeah 6 months ago...

[tj5270]

I know of multiple people having this problem.  I did delete and reinstall and it’s still happening. 

[dailydessert]

I have the same problem after update. Reinstall unfortunately doesnt help.

[Rex4452]

Same issue for me. Never had it before. Started after update.

[GladOS-013]

I have a guild mate with an iPhone XS max who had the same issue. He said it wasn't doing this until the patch on 3/13.

[cirby34]

I am also experiencing this issue. Opened a ticket. Tried uninstalling and reinstalling, to no avail.