Re: i cant play apex legends

by cihirrim34
Reply

Original Post

i cant play apex legends(party not ready)

[ Edited ]
★★ Novice

Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number rtx 2060
Enter RAM memory size in GB 8gb
What is your gamertag/PSN ID/EA Account name? cihirrim(gamertag)/cihirrim34(EA)
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. when the game starts and i join the waiting lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. starting a game
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? i cant play game and cant invite anyone or join
What should be happening instead? starts a game
Steps: How can we find the bug ourselves? steam-ea account binding relitions

Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number rtx 2060
Enter RAM memory size in GB 8gb
What is your gamertag/PSN ID/EA Account name? cihirrim(gamertag)/cihirrim34(EA)
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. when the game starts and i join the waiting lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. starting a game
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? i cant play game and cant invite anyone or join
What should be happening instead? starts a game
Steps: How can we find the bug ourselves? steam-ea account binding relitions

I connected the wrong account to steam and the problem started when I asked EA to link the correct account.

I cant play game or invite anyone,everything is fine except these.

I open and close the game 3-4 times randomly, this problem is solved for 1 time,

sometimes even if I open and close it for 10 times, it still does not get better.

I deleted and reinstalled the game.
I tried talking to ea they couldn't solve it or they didn't tell me anything.
I tried the troubleshoot methods they said, but still did not work.

 


Does anyone other than me have this problem or know the solution?

 

ACTUALLY JUST HAVE A ILLISUNAL PARTY AND CANT LEAVE IT 

Message 1 of 6 (412 Views)

Re: i cant play apex legends

EA DICE Team

Hey, @cihirrim34 make sure that all drivers for windows are up to date, also worth reinstalling the GPU drivers for your PC.

 

You can also try to do a clean boot to see if there any programs messing with APEX and turn off any overlay programs for example Discord or Nvidia experience.

 

Let me know if this works or not for you. Standard smile

 

/Atic

Message 2 of 6 (389 Views)

Re: i cant play apex legends

[ Edited ]
★★ Novice

thank you but i tried, nothing changed @EA_Atic

Message 3 of 6 (377 Views)

Re: i cant play apex legends

★★ Novice

I know someone can help me right?

Message 4 of 6 (347 Views)

Re: i cant play apex legends

★★ Novice

After waiting for a while yesterday, a party leader in SS said that he left, and when the game returned to normal and entered, the same problem occurred again, but this time the group leader did not leave and the problem continued

Message 5 of 6 (327 Views)

Re: i cant play apex legends

★★ Novice
@EA_Atic thanks
Message 6 of 6 (308 Views)