Re: guild events store is no longer enabled

by EA_HighCommand
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Accepted Solution

guild events store is no longer enabled

★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Nokia 8
OS Version Android 8.1.0
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug I had unlocked the "Guild Events Store", then I quit the guild in which I was and then even if now I am part of another guild, I am no longer able to enter the store because it is disabled. My username is Juryashin
Steps: How can we find the bug ourselves?
Connection Type
Please select your region Europe
Country Italy

Screenshot_20181105-212505.png
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Accepted Solution

Re: guild events store is no longer enabled

EA Live QV Team

Hi @LordsOfCastle and thank you for the ally-code.

 

You need to join a "regular" guild in order to access the guild event store. There should be a message telling you to graduate from the starter guild in order to access the guild event store.

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Message 4 of 6 (254 Views)

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Re: guild events store is no longer enabled

EA Live QV Team

Hi @LordsOfCastle and thank you for the report.

 

Can you provide us with your ally-code, so we can have a look into it? Thank you!

Message 2 of 6 (301 Views)

Re: guild events store is no longer enabled

★★ Novice

321-755-566

Message 3 of 6 (271 Views)

Re: guild events store is no longer enabled

EA Live QV Team

Hi @LordsOfCastle and thank you for the ally-code.

 

You need to join a "regular" guild in order to access the guild event store. There should be a message telling you to graduate from the starter guild in order to access the guild event store.

Message 4 of 6 (255 Views)

Re: guild events store is no longer enabled

★★ Novice

Thank you
How can I do it? What is the difference between a guild and a regular guild?

I am part of the one in the attachment.

Screenshot_20181108-123040.png
Message 5 of 6 (247 Views)

Re: guild events store is no longer enabled

EA Live QV Team

There are different Starter Guilds (which can be recognized by the "(Tier X)" after the name and the unique guild icon they use. We've implemented them a while back to give every player the guild experience without the need to search and find a fit.

 

If you go to the guild search you will find "normal" guilds you can join.

Message 6 of 6 (238 Views)