graduated university but didn't get diploma and enroll option greyed out

[crinrict]

@mailman619 Did you play the Sim at the time of the graduation ? Are there multiple Unis Sims in your household ?

[mailman619]

@crinrict yes I even went to the graduation party with the sim and came out with a portrait but without a degree but I didn't know if it was a bug or not so I kept playing without questioning anything until I few days passed and I went on looking for some answers and arrived here. Yes I'm playing with the sisters

[crinrict]

@mailman619 Did they graduate at the same time ?

[mailman619]

@crinrict no they didn't

[crinrict]

@mailman619 Someone else posted this: https://answers.ea.com/t5/Bug-Reports/NEEDS-INPUT-No-Diploma-or-Graduation-Portrait-with-two-graduat... when both of them attended graduation but maybe it's a general issue if you have multiple Sims at uni.

[mailman619]

@crinrict I don't understand, what am I supposed to do? is there any way to fix this?

[crinrict]

@mailman619 Read the thread and give me your thoughts on it if it's the same or not :D

Don't think there's a way to fix.

[SimGuruRitzy]

Hello.

If anyone is still seeing the issue (without mods) and are willing to share save files, instructions are here:
https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...

[wilcat74]

@boomyjo I am having a similar issue. I'm actually playing 5 sims, same household who all went to the same university living at home. Graduation day they all made it and their notifications were 20 mins. apart. Then when it was time to go in only 3 of them disappeared into the bldg for the ceremony along with other NPC's. Tried clicking on the remaining two to go to the ceremony but they couldn't (waving their hands in the air like they were blocked). So the ceremony was done and the other 3 came out with their grad photos and not for the other two. So sad! I tried reverting back to a save and tried again and it took a different 3 and left 2 again! I really wanted the grad photos especially, to display, and the diplomas for their rooms, etc. I spent all that time working hard on these 5 sims to get honour rolls and this is what I get! So disappointed.

[crinrict]

@wilcat74 Could you send your save to SimGuruRitzy as asked above ?

If you have a backup from shortly before graduation that'd be even better.