fleet arena stuck (no buttons, clock running, enemy health zero)

[shhfiftyfive]

Product: Star Wars: Galaxy of Heroes
Platform:Android Tablet
What type of device are you experiencing the issue with? pc emulated
OS Version win7 64
Ally Code: (Find it here: http://bit.ly/AllyCode ) 368-455-383
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug in fleet arena. i was winning. my last attack was mass retaliation vs enemy xanadu who had just aoe'd my team while my xanadu had retaliation up on my team which triggered the attack. (all this is likely unrelated, but that is what was happening) this case put final enemy at no health after my ships retaliated. battle should have ended there.. battle bugged out. my buttons disappeared. the clock still running. the enemy ship showing no health. game would not end the match after time expired. i had to close the game, restart.
Steps: How can we find the bug ourselves? run some fleet arena? or check my screenshots
Connection Type Wifi
Please select your region North America
Country usa

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description above. screenshots included.

i know people have reported a similar bug in TW/GA with buttons disappearing. i'm not sure if this is the same issue, or different..

[EA_HighCommand · Accepted solution]

Hi @shhfiftyfive and sorry to hear that.

We are already aware of this to happen and have flagged it as a bug.

[shhfiftyfive]

happened again. today 2/4 battles have bugged out.

this second time was just near the start of battle. my buttons disappeared. clock still running.

i've never had this happen to me before today, in any game mode..

i've heard stories for months about this stuff. its a nightmare.

[EA_HighCommand · Accepted solution]

Hi @shhfiftyfive and sorry to hear that.

We are already aware of this to happen and have flagged it as a bug.

[k6ouaftxbq8o]

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