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fix

by msimpson812
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fix

★★ Newbie

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? Simpskins
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. None
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. purchase
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 1 000000
When did this happen? (dd.mm.yy hh:mm) 02.22.20
How often does the bug occur? Every time (100%)
How severe is your issue?
What happens when the bug occurs? I can't make in-game purchases after my account got hacked but no error code
What should be happening instead? when i make a purchase I should receive the coins
Steps: How can we find the bug ourselves? idk

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Re: fix

Community Manager

@msimpson812 

 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

 

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

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Re: fix

Community Manager

@msimpson812 

 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

 

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

Stay and Play.png
Message 2 of 2 (97 Views)
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