error 9.57

by Ciuckan
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Accepted Solution

error 9.57

★★★ Newbie

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? galaxy s9
OS Version Android 8.0
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug This happened when i was doing GAC. It told me i lost. It's very frustrating.
Steps: How can we find the bug ourselves? Play GAC.
Connection Type Wifi
Please select your region North America
Country USA

error 9.57

Message 1 of 3 (358 Views)

Accepted Solution

Re: error 9.57

★★★ Expert

Hello @Ciuckan  

 

Sorry to hear about that. 


@Ciuckan wrote:


Summarize your bug This happened when i was doing GAC. It told me i lost. It's very frustrating.


 

If you're getting 9.57 error during the battle it means that your device has lost connection to the servers.

It was probably caused by losing your internet connection.

 

Please make sure that you have strong and stable interent connection before starting a battle to prevent this from happening. 

 

Regards!

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Message 2 of 3 (350 Views)

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Re: error 9.57

★★★ Expert

Hello @Ciuckan  

 

Sorry to hear about that. 


@Ciuckan wrote:


Summarize your bug This happened when i was doing GAC. It told me i lost. It's very frustrating.


 

If you're getting 9.57 error during the battle it means that your device has lost connection to the servers.

It was probably caused by losing your internet connection.

 

Please make sure that you have strong and stable interent connection before starting a battle to prevent this from happening. 

 

Regards!

Message 2 of 3 (351 Views)

Re: error 9.57

★★★ Newbie
@CapitanRoyon

Ok, It happend only once, so it probably was caused by my internet connection. Next time I'll make sure that i have stable connection.
Message 3 of 3 (310 Views)