Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One X
What is your gamertag/PSN ID/EA Account name? cheater00
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. oromis
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. legend select screen
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. select screen was just loading
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 2
When did this happen? (dd.mm.yy hh:mm) 2019-06-06, around 23:00 CET
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? We played a normal queue game, got top 5, then we played an elite queue, died, and we still had a go with the "elite forgiveness" queue, so we did that. When we readied up, the server connection was established after a short countdown and then the legend select screen loaded up. Before anyone could select a legend, everyone got disconnected and dumped back to the lobby. The "disconnected from server, press A" screen showed up while on the legend select screen for a short second, but then it disappeared really quickly.
What should be happening instead? no disconnection
Steps: How can we find the bug ourselves? maybe the server decided that we weren't allowed on the elite queue and kicked us off. Or maybe the server was dead, or wrong version, and did not want to accept our connections, even though the matchmaking algorithm selected it for us. You need a live testing that actually connects to the server and checks that this succeeds before a server is determined as live and in the rotation.
Hope this helps, only happened once earlier today
