cross play bug

[Iceblitz33]

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? Iceblitz33
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Matchmaking lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Finding a match
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? After the cross play beta i cant get into a match
When did this happen? (dd.mm.yy hh:mm) 10/06/2020 GMT +8
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I get kicked out of the lobby
What should be happening instead? Getting into a normal match
Steps: How can we find the bug ourselves? Ever since cross play beta update, i cant play

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Whenever cross play is enabled i get this message when i get into a match

[XRP_Legend]

Don’t get the error code/timeout you are. My game literally just sits on matchmaking and starting server forever and never get into a game. 

[O_CONSERVADOR11]

i m with the same problem over PC

[Kai_Sama12]

@Iceblitz33 Everyone change your servers

[XRP_Legend]

@Kai_Sama12 Didn’t work

[zi_mario_91]

Exact same issue here (zi_mario_91 on PS4)

[zi_mario_91]

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@XRP_Legend wrote:

Don’t get the error code/timeout you are. My game literally just sits on matchmaking and starting server forever and never get into a game. 

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Exact same issue here trying to play on my PS4.

[Kai_Sama12]

Even your teammates?

[V3ng3fulSp1r1t]

Another bug I've noticed since cross play started is the lag in trying to leave a match once your team has been wiped takes almost 5 minutes at times to get back to the lobby

[EA_Kent]

Hey everyone,

The invalid token error is something we're currently investigating. We've been tracking it over at this thread: 

https://answers.ea.com/t5/Technical-Issues/Connection-rejected-invalid-token/m-p/9561950#M85089

We'll post an update there once we have some news on this. Thanks for bearing with us while it's under investigation. 

/Kent