December 2022 - last edited December 2022
after last november update v5.0 i can not start the game. plattform is pc origin/ea luncher. if i start the game in the origin luncher, the game is loading until the screen, where i had to press <enter>. after pressing <enter> the game crashes to desktop without any notice or error message.
any suggestion?
last screen i can see after crashing to desktop is attached
December 2022
Assuming you were able to play before that update/patch.
In Origin: right click the game and then Repair
EA app: click the Manage button and then Repair.
Thanks.
December 2022
hi EA_Barry, thx for fast answer!
i already tried to repair the game in the luncher in the way you have described. And i also tried to uninstall and install new without positive effect. It is still the same.
December 2022
i have one more suggetion regarding to this technical issue. Around the time with update v5.0,
i had a windows 10 update for .NET Framework (KB5020687) and an quality update (KB5019959). Pleace check, if this can be responsible for the problems of many players
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